Drive innovation as a Digital Transformation Specialist with Bell, focusing on wireless digital experiences. Leverage data and AI tools to enhance customer engagement and optimize online journeys.In this management role, you will lead the strategy for digital optimization, focusing on key performance indicators and customer satisfaction. Your collaboration with cross-functional teams will define and execute a roadmap for continuous improvement. This impactful role is critical for shaping the customer experience across various brands, including Virgin Plus and Lucky Mobile.Key Responsibilities:
Own strategic evolution of wireless digital experience
Partner with multiple teams for optimization roadmaps
Advocate for wireless priorities within digital projects
Manage AI Optimization strategy for digital platforms
Define and execute A/B testing agendasRequirements:
Experience in digital optimization and CRO
Knowledge of AIO/GEO best practices
Proven ability in A/B testing management
Solid analytical and problem-solving capabilities
Excellent communication skills, including storytellingShape the future of digital experiences at Bell, driving customer satisfaction through creative solutions.#J-18808-Ljbffr

📌 Digital Transformation Specialist At Bell Toronto
🏢 BCE
📍 Toronto