Join Forma.Ai as the Director of Customer Onboarding and Implementation. Lead enterprise client strategies while optimizing sales performance management practices.In this role, you will guide the implementation process for clients, ensuring that they receive the most from their sales compensation programs. You will build a solid team focused on delivering excellence and play a crucial role in aligning client needs with product development.Key Responsibilities:
Lead implementation strategies for customer onboarding
Mentor a high-performing implementation team
Align customer deployment with growth and roadmap
Set KPIs for implementation performance and outcomes
Serve as a trusted advisor to executive stakeholdersRequirements:
8–12+ years of experience in Saa S or similar environments
Background in Sales Performance Management platforms
Proven leadership in implementation teams
Experience with complex data architectures
Robust organizational and analytical abilitiesShape the future of customer implementations with Forma.Ai, driving success and efficiency.#J-18808-Ljbffr

📌 Director, Customer Onboarding And Implementation Toronto
🏢 Forma.ai
📍 Toronto