Join TELUS Digital in Montreal as a Customer Service Representative and play a crucial role in supporting our e-commerce platform. Deliver impactful solutions through your expertise in customer interaction and communication. In this full time position, you will assist users with their inquiries, offering tailored solutions and troubleshooting technical challenges. A successful candidate will have 2–5 years in customer service and be proficient in navigating complex interactions while maintaining professionalism. Your flexibility to adapt is key in this dynamic setting. Key Responsibilities:
Provide solutions for service inquiries and customizations
Troubleshoot application and hardware problems efficiently
Ensure the knowledge base is current and user-friendly




Explain solutions clearly to customers of varying technical proficiency
Adjust to organizational needs by working across different teams

Requirements:
2–5 years experience, at least 2 years in interactive roles
Fluent English with excellent grammar and communication
Ability to manage technical issues independently
Proficient typing speed of 30 words per minute
Versatile availability for shifts, including weekend work

Leverage your problem-solving skills and customer service passion at TELUS Digital to enhance user experiences. #J-18808-Ljbffr

📌 Customer Service Representative At Telus Digital Montreal
🏢 TELUS Digital
📍 Montreal