Become a pivotal force in client success at BDO as the Strategic Client Success Manager Lead. Focus on governance and delivery excellence for Microsoft Business Applications engagements. This role is essential for crafting and executing client success strategies while acting as a trusted advisor. Your deep engagement with Microsoft Dynamics 365 and Power Platform will ensure clients experience measurable growth through effective governance and oversight. The ideal candidate thrives in a team-oriented work workplace and demonstrates leadership capabilities. Key Responsibilities:
Lead the client success strategy and advisory services
Establish governance frameworks for operational excellence
Manage financials and project scopes across engagements




Develop high-performing teams of Client Success Managers
Promote best practices and continuous improvement initiatives

Requirements:
8–12+ years in Client Success or Technology Delivery
Demonstrated expertise in Microsoft Dynamics 365 and NetSuite
Previous team management and mentorship experience
Robust skills in managing multiple client portfolios
Excellent communication and forecasting abilities

Leverage your experience to enhance operational efficiency and client satisfaction at BDO. #J-18808-Ljbffr

📌 Strategic Client Success Manager Lead Montreal
🏢 BDO Canada
📍 Montreal