The Royalmount Seasonal Brand Ambassador will promote the company’s image in a positive manner to customers by delivering a superior customer service experience.

The role is expected to start in or around late September 2026 and end by January 2027. Flexibility needed to work non‑traditional hours, especially nights, weekends and holidays.

Responsibilities

Sales and Service
Maximize all selling opportunities to achieve team’s sales targets
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
Identify and exceed all customer needs and expectations
Utilize available marketing tools and technologies to build relationships and current business
Collect meaningful customer data for the purpose of building relationships and personalizing future client development prospects

Seasonal Sales Support
Assist with daily inventory counts




Answer and properly direct all incoming calls
Ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities
Partner with support team in the repair process and follow up on customer communication
Assist with cleaning of client jewelry
Assist with delivery procedures
Assist with ad hoc operational requests throughout the store

Teamwork
Be aware of the impact of behavior on others
Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications
Demonstrate robust verbal and written communication skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non‑traditional hours, including days, nights, weekends and holidays

The expected hourly rate for this role is CA $20.00-$24.00/hour, plus commission.
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📌 Seasonal Brand Ambassador Royalmount Montreal
🏢 David Yurman
📍 Montreal