Join Manulife's Group Retirement Income Plan Team as a Bilingual Client Account Analyst in Montreal. Use your solid communication skills to handle client inquiries and provide exceptional service. This hybrid role requires proficiency in both English and French, focusing on processing member transactions and ensuring compliance with policies. You will support client satisfaction through attention to detail and effective time management. The ideal candidate will thrive in a rapid-paced workplace and take ownership of member requests while nurturing relationships firmly based on exemplary customer service. Key Responsibilities:
Process financial and non-financial transactions for retirement plans
Manage shared email inboxes to ensure timely responses
Collaborate with team members on specialized reports




Handle inquiries about policy-related matters professionally
Maintain confidentiality and support diversity and inclusion initiatives

Requirements:
University Degree or College Diploma in a related field
Bilingual proficiency in French and English required
Strong organizational and multitasking abilities
Knowledge of pension legislation and Manulife systems is an asset
Experience in managing sensitive information

Bring your expertise in client management and bilingual communication to enhance the service excellence at Manulife. #J-18808-Ljbffr

📌 Bilingual Client Account Analyst Montreal (Canada)
🏢 Manulife
📍 Canada