Step into a rewarding role as a Bilingual Call Center Agent with Transat, where you'll deliver exceptional service in a hybrid work model. Help customers and travel agents with their inquiries, providing expertise on services and reservations.

Transat is seeking a skilled individual for the Call Center Agent position, ideal for those with one year of call center experience. Applicants should be comfortable with computer tools and systems while thriving in a agile setting. Your role will involve assisting customers with their travel needs and promoting various Transat offerings.

Key Responsibilities:
Answer incoming calls from customers and travel agents
Promote Transat products like seat selection and services




Assist customers in navigating the Transat website
Provide top-notch customer service with empathy
Manage inquiries professionally and efficiently

Requirements:
Minimum one year of call center experience
Bilingual in French and English, spoken and written
Comfortable using computer systems
Experience in the travel industry is an asset
Solid customer service skills are essential

Bring your bilingual skills and customer service expertise to Transat and support travelers in creating unforgettable experiences.
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📌 Bilingual Call Centre Customer Service Representative Montreal
🏢 Air Transat
📍 Montreal