Summary

The Specialist, Designated Beauty Advisor builds deep, long-lasting customer relationships to drive brand sales and loyalty within a luxury retail environment. This role is accountable for achieving personal and brand sales targets, delivering exceptional customer service, supporting merchandising and events, and maintaining strong vendor and management relationships. The position requires strong product knowledge, a commission sales background, and full bilingual fluency in French and English.

Responsibilities
Consistently deliver extraordinary service to all customers and exceed personal sales and service targets
Develop and retain a loyal personal client base by acquiring current customers and nurturing existing relationships
Share expert product knowledge with the store selling team and maintain relationships with buyer, vendor, and selling manager
Drive brand sales through identifying marketing opportunities, executing events, and recommending assortment changes
Attend product, vendor,



and store educational sessions; perform floor recovery, visual merchandising, price changes, and related sales support tasks
Communicate regularly with personal clients about events, merchandise requests, follow-up, and special occasions; resolve customer service issues and partner with selling management as needed
Comply with health & safety policies, privacy regulations, and cyber security measures

Requirements
High school diploma
Minimum of 2 years' experience in a commission-based sales environment
Prior luxury retail sales experience as a product specialist preferred
Proven ability to exceed sales targets and strong entrepreneurial drive
Highly collaborative team player with the ability to multi-task in a rapid-paced environment
Ability to work a adaptable schedule including nights, weekends, and holidays
Fully bilingual in French and English
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📌 Spécialiste, Conseiller Ère Beauté Désigné E (Montreal)
🏢 BROBSTON GROUP
📍 Montreal