KPMG Canada seeks a Functional Manager to oversee client engagements and ServiceNow solutions. Drive transformative projects and enhance your career within a supportive environment. As a Functional Manager in KPMG's agile ServiceNow practice, you will lead client workshops, gather requirements, and design impactful solutions. Your role requires a blend of business analysis, problem-solving, and stakeholder management, with a focus on Cyber and Risk projects. Collaborate with technical teams to configure and support ServiceNow to meet client objectives. Key Responsibilities:
Manage client engagements and all project activities
Coordinate workshops for requirements gathering and solution design




Translate business needs into user stories for development
Maintain robust client relationships to ensure project quality
Lead the technical team in configuration and testing

Requirements:
5+ years in ServiceNow or related technology
Experience in client-facing projects and requirements gathering
Minimum 3 ServiceNow certifications
Solid communication skills in English and/or French
Proven problem-solving and stakeholder management techniques

Elevate your career while driving impactful projects at KPMG Canada. #J-18808-Ljbffr

📌 Functional Manager At Kpmg Canada Montreal
🏢 KPMG International
📍 Canada