Become a vital part of Canadian North’s cargo team in Ottawa, ON. This role focuses on customer service and logistics, ensuring secure cargo processing and shipment.

As a Cargo Agent, you’ll engage in customer service related to cargo operations, assisting customers with their cargo packages. Your responsibilities will include processing shipment data, maintaining records, and facilitating claims for damaged goods. Ideal candidates will have previous experience in cargo or ramp operations and be comfortable in a fast-paced setting.

Key Responsibilities:
Comply with Company and MOT Standards and Regulations
Assist customers with claims for damaged or missing goods
Maintain accurate operational records
Process load control data and issue Airway Bills
Conduct radio communications with aircraft

Requirements:
High School diploma or equivalent experience
One (1) year of cargo-related experience
Knowledge of Canadian North’s cargo systems
Ability to handle dangerous goods (certification required)
Solid organizational and communication skills

Enhance your career in the aviation industry while supporting essential services across northern communities.
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📌 Shipping Agent Customer Service Ottawa
🏢 Canadian North
📍 Ottawa