Elevate client relationships as a Client Success Manager in Edmonton with Long View. This leadership role focuses on client outcomes, service excellence, and team empowerment.
Join Long View, a leading IT provider, as the Manager, Client Success, focusing on client partnerships and operational excellence. In this agile role, you'll leverage 10+ years of experience to drive service success, lead teams, and enhance client satisfaction. Your leadership will establish performance metrics, and strengthen client connections for sustained growth.
Key Responsibilities: - Build relationships with client technology and executive stakeholders - Provide explicit leadership for client projects - Collaborate with Sales and Project Management teams - Review Statements of Work and resource plans - Lead client feedback and escalation efforts
Requirements: - 10+ years in consulting or IT services - Experience in client success and project delivery - Solid financial acumen in service management - Proven negotiation and communication skills - Relevant certifications are assets
Drive client success and team performance while fostering innovation and continuous improvement at Long View.#J-18808-Ljbffr

📌 Client Success Manager At Long View Winnipeg
🏢 Long View Systems
📍 Winnipeg