Parks Canada- Lake Louise, Yoho & Kootenay Field UnitSelection process number2026-PKS-LLYK-EA-118LocationField, BC, Radium Hot Springs, BC or Lake Louise, AB.Note: if not already residing in the area, the selected candidate will be required to relocate. Work locations are non-negotiable.Employment tenureTerm, Acting, Assignment-at-level depending on the selected candidate. For operational season beginning April 2027Salary$27.47 to $29.85 per hour-(under review)LevelGS-MPS-04Who can applyAll persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit.Organization informationFor further information on the organization, please visit Parks Canada.DutiesVisitor Services Attendant duties include:Interacting with visitors to support a quality experience, providing information, direction and sales of goods and services; Addressing and resolving visitor concerns and complaintsDaily cleaning of washrooms, showers and pit privies, litter picking; emptying of garbage andrecycling bins, sweeping, mopping, and shoveling snowTravelling by vehicle through the park to provide daily cleaning and maintenance of day-use areas, visitor centres, office buildings, staff accommodations and groundsVarious duties associated with positions in campgrounds, visitor centres, entry gates, or traffic teamsConducting facility rounds to ensure visitor compliance with park regulationsWork environmentHave you ever thought of establishing a career in one of Canada's most amazing and iconic places? Seize the opportunity to work in unique locations and find true work-life balance by having the Canadian Rockies at your doorstep. Work at one of our three Field Unit hubs, either based in Radium Hot Springs BC, Field BC or Lake Louise AB, and work as part of a collaborative team. Our Visitor Experience staff work in the following settings:CampgroundsVisitor's CentersEntry GatesVisitor AccessWe offer:Work-life balancePaid vacation and leave (for those working over 3 months)Pension and retirement benefits (for those working over 6 months)Health and dental benefits (for those working over 6 months)Training and professional developmentWorking in beautiful locationsPaid commuting (for those working over 3 months,



dependent on residence location)Transfer and promotion opportunitiesDiverse and inclusive workplacesContribution to public serviceParks Canada fosters a diverse and inclusive work environment. You can make a difference by bringing your unique experience, background, and perspective to our work. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.Intent of the processThe results of this process will be used to create a list of qualified candidates to staff Visitor Services Attendant (GS MPS 04) positions starting as early as April 2027 and may also be used to fill similar positions with various tenures, security levels or linguistic profiles in the same or other parts of Canada. Work locations may be Field, BC, Radium Hot Springs, BC or Lake Louise, AB.Conditions of employmentObtain and maintain Reliability Status security clearance. Learn more about Security Screening: Security screening – What you need to knowPossession and maintenance of a valid class 5 driver's licence or provincial equivalentOperational RequirementsWilling to perform custodial tasks such as cleaning washrooms showers, offices, garbage/recycling collection, facility/site maintenance, and picking litterWilling to work outdoors in variable weather conditionsAbility to report to work in various geographically dispersed locationsWilling to work irregular hours, overtime, weekends and/or statutory holidays, eveningsWilling to use physical effort to lift up to 50 lbs with frequent lifting/carrying up to 25 lbsWilling to conduct repetitive tasksWilling to be exposed to noxious odours from cleaning chemicals, vehicle fumes, dust, and poor air qualityWilling to demonstrate tasks to othersWilling to learn and demonstrate Parks Canada's Code of Values and Ethics in all aspects of workWilling to learn First Aid for the workplaceWilling to work under minimal supervisionWilling to work in a quick-paced environmentWilling to resolve visitor complaints or concernsYou need (essential for the job)Your application must clearly explain how you meet the followingFailure to clearly demonstrate in your application how you meet the Education and Experience factors found in the Statement of Qualifications may result in the rejection of your application.EDUCATIONSuccessful completion of secondary school according to provincial standards or acceptable combination of education, training, and experience.EXPERIENCEExperience in interacting with the publicExperience responding to visitor/customer questions or complaintsExperience working in a team environmentApplied / assessed at a later dateKNOWLEDGEKnowledge of Banff, Yoho and/or Kootenay National Parks and surrounding areasKnowledge of safe cleaning practicesKnowledge of cash handling practicesABILITIESConcern for safety: workplace, personal and public safetyFosters productive team collaboration while delivering value to visitorsKnowing when to take initiativeProblem SolvingPERSONAL SUITABILITYExercises sound judgmentTakes responsibilityCommunicates effectivelyDemonstrates integrityPersonally connects with peopleLanguage requirements (essential for the job)Applied / assessed at a later dateVarious language requirements - Various languages requirements: English Essential / Bilingual Imperative - Level (_ _ B /_ _B)Equity, diversity and inclusionThe Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.Learn more about diversity and inclusion in the public service.Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application. Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. Each person is entitled to participate in the appointment process in the official language of their choice.We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

📌 Visitor Services Attendant Ii (Canada)
🏢 Employment and Social Development Canada
📍 Canada