Career Opportunities: Manager Human Resources Metro (50042)
Requisition ID 50042 -Posted 19/10/2026 - Job Posting Country (1) - Job Posting State/Province (1) - Job Posting City (1) - Administrative - Permanent - Human Resources

Requisition ID: 50042

Division: Nat - Ressources humaines (80069754)

Department: Human Resources

WorkLocation: METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province: Canada : Ontario

Position Type: Permanent Posting End Date: Monday, November 2, 2026 The typical salary range for this position is $78,880.00 - $108,460.00 annually. The base salary offered will be determined based on the candidate's job-related knowledge, skills, education, experience, and internal equity considerations. This position is eligible for participation in a non-discretionary Short-Term Incentive Plan (STIP) bonus, which is determined by both individual and company performance.

This posting is for an existing permanent full-time vacancy.

Joining our team has its advantages!

Flexible schedule to promote work/life balance

Telecommuting in hybrid mode

Group insurance from the first day

Very competitive pension plan

Generous holiday policy

Personal day

Employee Assistance Program

Company vehicle provided

Free parking

Opportunity for career development

Short Term Incentive Eligibility

SUMMARY
The HR Manager serves as a strategic Business Partner, supporting store operations across a designated geographic district. This role is responsible for delivering expert guidance on human resources and labour relations matters, ensuring alignment with business objectives, legislative requirements, and collective agreement obligations. Working closely with operational leaders, the HR Manager provides proactive coaching, drives effective people strategies, and supports the resolution of complex employee and labour relations issues.

This role requires extensive travel throughout the GTA and surrounding regions, including Northern and Eastern Ontario, with occasional overnight stays as business needs require.

SPECIFIC RESPONSIBILITIES
Business Partnership & Advisory

Partner with District Managers and store leadership to understand business needs and deliver tailored HR and labour relations solutions

Provide expert advice and coaching on HR policies, procedures,



legislation, and collective agreements

Build strong, trusted relationships with stakeholders to support effective decision-making

Labour Relations & Employee Relations

Lead and support grievance management and dispute resolution processes

Act as a key advisor during arbitration and legal proceedings in collaboration with legal counsel

Conduct workplace investigations and address complaints related to policy breaches or legislative matters

Ensure consistent and compliant application of collective agreements and labour practices

Talent & Workforce Management

Support store operations in core HR processes, including:

Talent acquisition

Performance management

Succession planning

Onboarding and offboarding

Compensation guidance

Analyze workforce trends and identify opportunities to improve engagement, retention, and performance

Health, Safety & Compliance

Partner with Health & Safety teams to support accommodation, modified duties, and return-to-work cases, ensuring compliance with employment legislation and internal policies

Training & Program Support

Contribute to the development and delivery of HR and labour relations training programs

Support the execution of HR initiatives and ensure effective implementation at the store level

Ensure accuracy and consistency in HR transactions and processes

QUALIFICATIONS

Post-secondary education in Human Resources, Business, or a related field

3–5 years of progressive HR experience, ideally as an HR Business Partner or Generalist

CHRP/CHRL designation is considered an asset

Experience in a unionized environment, preferably within retail

Knowledge & Skills

Strong knowledge of employment legislation, including ESA, Labour Relations Act, Human Rights Code, and Occupational Health & Safety legislation

Proven experience managing grievances, investigations,



and complex employee relations matters

Strong influencing and relationship-building skills with the ability to coach leaders at all levels

Excellent analytical, problem-solving, negotiation, and conflict resolution capabilities

Ability to manage multiple priorities in a fast-paced environment

Demonstrates a high level of professionalism, discretion, and sound judgment when handling confidential matters

RELATIONSHIPS

Internal: Store Operations, Payroll, Labour Relations, Health & Safety, Loss Prevention, Legal

External: Customers, union representatives, and regulatory bodies

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artificial Intelligence in Recruitment
At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

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📌 Manager Human Resources Metro (Ontario)
🏢 Metro
📍 Ontario