Snow School Administrator - Winter 26/27
Snow School Lake Louise, AB, CA

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

LLSR lift pass (valued at approx. $1,600)

Reciprocal discounts with other Ski Resorts

Free group lessons and discounted private lessons through snow school

Free LLSR recreational opportunities including guided snowshoe tours and tubing

Free employee transportation from Lake Louise, Banff and Canmore

Food and Beverage discounts at designated cafeterias and restaurants

Friend and Family discounted day passes

Retail, Rental and Repair discounts

Staff rates at Skoki Backcountry Lodge

Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug

Employee recognition programs

Long Service Award programs

Opportunity for educational growth and development

Awesome Staff events, activities, and team building events throughout the season

RRSP matching contribution depending on length of service

Extended health care plan depending on length of service

Year-round employees may be eligible for spousal and family passes

Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

Job Description:

The Snow School Administrator is responsible for assisting the department with all administrative, clerical and office related duties.



The successful candidate will coordinate the sale of snow school products, book and take payment for lessons and tentatively schedule instructors according to certification level. The administrator must strive to provide exceptional customer service and a positive experience with every guest interaction.

Job Responsibilities:

Effectively communicating in a professional manner with customer enquiries, complaints and comments

Continued commitment to high standards of service, exceeding customer expectations and leading by example

Cleaning of all Snow School office and guest areas

Coordination of instructor schedules

Analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required

Snow School product sales (including cash/debit/credit transactions and cash out procedures)

Other duties as required

Job Requirements:

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Able to respond quickly in a dynamic and changing environment

Able to effectively communicate both verbally and in writing

Service oriented, assertive, flexible, outgoing and enthusiastic

Maintain a professional appearance, demeanor, and attitude at all times

Post-secondary education(recreation management) or equivalent experience an asset

High level of computer literacy with proficiency with Microsoft Word & Excel, Outlook and Internet

Demonstrate strong leadership skills and exceptional organizational competence

Solid communication skills with a second language considered an asset

Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment

Work Schedule:

5 days on/2 days off - split shifts are required during peak season – Office open 7:30am - 8:15pm

Dress Code:

Purchase of Staff jacket required. Personal items and clothing in accordance with appearance standards

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📌 Snow School Administrator - Winter 26/27 (Alberta)
🏢 The Lake Louise Ski Area
📍 Alberta