Welcome residents and visitors as an Optima Living Concierge while coordinating inquiries, move-ins, administrative tasks, and daily community operations. This role requires computer literacy.
Reporting to the General Manager or Administration Manager, the Concierge creates a warm experience in a senior living community. Responsibilities include customer service, information flow, appointment coordination, and confidential leadership support. The position supports person-centered care, resident dignity, and operational standards.
Key Responsibilities: Greet residents, visitors, and team members professionally
Manage incoming calls, inquiries, visitors, and contractors
Track courier packages and maintain visitor sign-in procedures
Coordinate move-ins, appointments, transportation, meetings,



and tours
Complete records, minutes, filing, and confidential administrative support
Requirements: Minimum one year of administrative or similar experience
Computer literacy and solid written communication skills
Ability to organize, prioritize, and solve problems
Ability to manage challenging situations respectfully
Clear police, vulnerable sector, and provincial health checks
Apply administrative organization, respectful communication, and customer service to support residents, leaders, and community operations at Optima Living.

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📌 Senior Living Concierge Administrator (Alberta)
🏢 Optima Living
📍 Alberta