Customer service and administrative accuracy define this Customer Service Administrator position at Assured Automotive. Support collision repair customers in person and by phone.
Assured Automotive seeks a Customer Service Administrator to deliver exceptional customer experiences while completing administrative tasks. You will support facility KPIs through customer communication, rental and towing coordination, Repair Order reconciliation, and Accounts Receivable management. The role requires a high school diploma or equivalent and at least one year of similar customer service experience. Strong Google platform and Microsoft Office knowledge supports daily work, alongside effective verbal and written communication.
Key Responsibilities: Greet customers positively in person and by phone
Confirm rental vehicles, reservations,



and towing requests
Communicate updates with customers and insurance claims personnel
Confirm appointments and follow up on assignments
Reconcile Repair Orders and manage Accounts Receivable
Requirements: High school diploma or equivalent
At least one year of similar customer service experience
Robust Google platform and Microsoft Office knowledge
Effective verbal and written communication skills
Valid driver's license
Apply customer service, administrative coordination, and detail-focused accuracy to support Assured Automotive collision repair operations.

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📌 Customer Service Administrator Collision Repair (Ontario)
🏢 Boyd Group
📍 Ontario