Summary
We are seeking an execution focused Service Designer to join a cross-functional Agile Scrum team delivering product features for a major social services transformation initiative. The successful candidate will lead service design, UX/UI, and interaction design activities across web and mobile solutions, collaborate closely with client stakeholders and delivery teams, and drive the creation of innovative, user-centered experiences using established design systems and best practices.

Responsibilities

Work within a cross-functional Agile Scrum team with a focus towards delivery execution

Deliver innovative web and mobile experiences and incorporate the latest design trends into delivery execution.

Deliver using the accepted design system to deliver with velocity and create consistent deliverables.

Drive deliverable completion and support more junior designers, developers and testers on the team.

Work alongside client resources to understand requirements and drive acceptance for solutions.

Lead interaction and UI/UX activities including client workshops.





Coordinate effectively with technology and functional leads to accelerate delivery and meet critical milestones.

Requirements

8+ years of experience in Service Design, User Experience Design, Human-Centered Design, or a related field.

Robust expertise in:

User Experience (UX) Design

User Interface (UI) Design Processes

Interaction Design

Service Design methodologies, including journey mapping and service blueprinting

Experience designing and delivering web and mobile digital products in Agile environments.

Experience facilitating stakeholder workshops and collaborative design sessions.

Proven ability to work effectively with business stakeholders, developers, testers, product teams, and technology leads.

Experience using design systems and design tools (e.g., Figma, Adobe XD, Sketch, Axure).

Excellent communication, stakeholder management, and problem-solving skills.

Experience mentoring and supporting junior team members.

Knowledge of accessibility and inclusive design principles is an asset.

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📌 Senior Service Designer (Manitoba)
🏢 Service Design Jobs
📍 Manitoba