Hours of Work Monday – Friday 9:00am – 5:00pm; 10:00am – 6:00pm; 1:00pm- 9:00pm Every 3rd Saturday 9:00am – 5:00pm This is a 3-week rotation schedule
Pay Rate 31.09
This is an existing vacancy
Organization Profile Community Living Hamilton (CLH) is a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We are the region’s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives.
Position Summary The Direct Support Facilitator – Supported Independent Living is responsible for assisting clients living in the community to sustain their independence and improve skills of daily living. The incumbent Helps Build Great Lives by advocating our clients’ interests and well-being with community partners and assisting them in reaching their goals.
Responsibilities Assume responsibility for the annual Individual Support Plan ( ISP)for assigned clients
Develop individualized PDPs that reflect each client’s wishes, abilities, personal and family relationships, spirituality, and culture
Collect and maintain required consent forms, medical documentation, and other relevant records
Assist clients in developing annual goals related to skill development, recreation, independent living, employment, health and wellness, housing, education, general interests, and interpersonal skills
Coordinate client intake into and discharge from the Supported Independent Living (SIL) program
Meet with assigned clients monthly to assess needs and identify opportunities to strengthen independence through advocacy, coaching, and skill development
Attend medical appointments when staff participation may support improved health outcomes
Provide logistical support, including coordinating transportation, meetings, and appointments
Provide developmental services support to clients involved with the justice system or other legal matters, when required




Support clients in obtaining housing and completing rental agreements and related documentation
Promote a client-centred approach that encourages cooperative decision-making
Know, respect, and advocate for the rights of clients
Build on clients’ strengths to encourage skill development, self-determination, independence, and community inclusion
Develop and maintain professional rapport with clients based on respect, dignity, inclusion, and appropriate personal boundaries
Coach clients in activities of daily living, including housekeeping, meal preparation, social skills, and responsible daily habits
Assist clients with annual budgeting, taxes, and other financial matters
Support clients in independently planning meals while providing guidance related to nutrition, budgeting, dietary restrictions, and personal preferences
Gather, maintain, and appropriately share information with stakeholders using written and verbal communication
Seek relevant information to better understand program activities and clarify expectations
Provide appropriate and constructive feedback to clients, supervisors, co-workers, and external parties
Demonstrate professional conduct in the community that positively represents clients and Community Living Hamilton
Ensure documentation and reporting meet regulatory requirements and internal policies and are completed using professional, accurate, and objective language
Treat colleagues with respect, kindness, and understanding
Contribute to a welcoming and professional workplace that recognizes the skills, experience, and contributions of team members
Participate regularly in team meetings and review relevant meeting documentation




Share information with team members and other teams to promote learning and consistency of care
Promote the safety, security, and wellness of clients, co-workers, and visitors
Work in compliance with applicable legislation, organizational policies, and regulatory requirements
Identify and contribute to opportunities for continuous improvement
Participate in required training and ongoing professional development
Promote and demonstrate the Vision and Mission of Community Living Hamilton in the workplace and broader community
Work in accordance with the Occupational Health and Safety Act and Regulations and Community Living Hamilton’s Health and Safety Policy
Report workplace hazards and contribute to ongoing workplace safety improvements
Qualifications Post-secondary education as a Developmental Service Worker, Social Services Worker or equivalent
Prior experience working in the developmental services field, ideally working with adults in a supported independent living setting
Certified in First Aid certificate
Knowledge of, and commitment to, the philosophy of inclusion
Knowledge of Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008
Thorough knowledge of developmental disabilities and Behaviour management
Excellent observation skills and written and verbal communication skills
A valid driver’s license, clean driver’s abstract and access to a reliable vehicle to facilitate travel to various sites
Proven ability to demonstrate cultural competency with the ability to address service needs in a diverse client group
Fluency in a language other than English preferred
Experience with diverse client groups preferred (age, culture, program type, etc.)
Additional training in mental health/dual diagnosis preferred
Additional formal training in additional topics relevant to the position strongly preferred
Community Living Hamilton welcomes applications from candidates with disabilities.
Accommodation is available on request for candidates taking part in all aspects of the selection process

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📌 Direct Support Facilitator - Supported Independent Living (Ontario)
🏢 Community Living Hamilton
📍 Ontario