Position : Business Administration & Experience Manager

Position Type : Permanent, Full- time

Reports to: Director of Business Development

Hours : Monday to Friday (37.5 hours per week)

Accounting Oversight: CFO

Level Ground’s business development team supports a co-operative, communicative, forward-thinkingenvironment where hard work, care and continuous improvement are valued.

Job Overview

The Business Administration & Experience Manager supports Level Ground’s recurring financial, administrative,employee and business-system processes while acting as a leader and champion for the experience of customersand staff engaging with the company.

This role improves how people interact with Level Ground and serves as a connector across departments to createa consistent, thoughtful and values-driven experience for customers, employees and external partners.

Core Responsibilities

- Produce customer statements and maintain pricing schedules and customer information
- Review credit holds and support timely resolution of customer

📌 Business Administration & Experience Manager (Saanich Core)
🏢 Confidential
📍 Saanich Core