Become a Guest Services Specialist at Genesis Downtown Toronto, where you turn inquiries into exceptional luxury experiences. Your communication skills will play a pivotal role in welcoming guests to our dealership. As a Genesis Concierge & Service BDC Coordinator, you will be the face of our hotel-quality service. This role requires an aptitude for building relationships and understanding client needs while supporting operational excellence across various customer service channels. Key Responsibilities: - Act as the primary welcome point for arriving guests - Handle inbound and outbound customer communications - Schedule and manage service appointments efficiently - Assist in providing guests with necessary care and updates - Track lead activity and ensure client information accuracy Requirements: - High school diploma or equivalent minimum - Strong, persuasive communication skills essential - Proficiency in CRM systems and Microsoft Office required - Prior experience in luxury retail or automotive services a plus - Must be versatile to cover different shifts as necessary Deliver outstanding service and create memorable experiences for guests by leveraging your skills at Genesis Downtown Toronto. #J-18808-Ljbffr

📌 Genesis Downtown Guest Services Specialist (Toronto)
🏢 DAG | Downtown AutoGroup
📍 Toronto