Are you an experienced Business Analyst seeking a dynamic opportunity?

Working with one of our top financial clients, this role calls for a Senior Business Analyst – Banking, AML & Customer Journey Projects. This position involves supporting AML and estate/deceased customer portfolio projects, including process enhancements, customer journey improvements, and application-related initiatives.

Pay rate range (CAD): $65.00/hr – $70.00/hr

Responsibilities

- Capture and document detailed system and business requirements
- Develop comprehensive use cases and user stories
- Understand and map customer journeys, processes, and system workflows
- Collaborate with stakeholders and project teams to gather requirements
- Assist other Business Analysts with detailed requirements documentation
- Support waterfall and Agile projects using appropriate requirement formats
- Prioritize and identify urgency independently
- Provide support outside standard BA duties when necessary,



while respecting role boundaries
- Maintain effective communication with cross-functional teams

Desired Skill-Set

- Over 10 years of Business Analysis / Business Systems Analysis experience
- Proven ability to write detailed use cases and user stories
- Experience with Waterfall and Agile project methodologies
- Robust requirements gathering and documentation skills
- Knowledge of technical and system requirements
- Customer journey, user interface, and online application experience
- Effective communication and proactive, flexible attitude
- Ability to work independently and within a team environment

Nice to Have

- Banking industry experience
- AML/KYC regulatory project experience
- Migration and data-heavy project experience
- Customer profile or

📌 Senior Business Analyst – Banking, AML & Customer Journey Projects (Toronto)
🏢 Confidential
📍 Toronto