Elevate customer interactions as a Customer Service Representative at IDEX in Waterloo, ON. This role focuses on ensuring exceptional service for distributors and end users through effective order processing and communication.As a Customer Service Representative in the Value Stream department at IDEX, you will provide critical support to channel partners and customers. Your responsibilities include processing orders efficiently and coordinating warranty claims while maintaining accurate records. Collaborating across teams is essential to deliver a seamless customer experience.Key Responsibilities:Provide responsive support to channel partners and end usersAccurately process customer orders and resolve issuesCommunicate order status and availability effectivelyCoordinate warranty claims and material returnsMaintain customer records within ERP and CRM systemsRequirements:2-4 years of relevant customer service experienceProficiency in Microsoft Office, ERP, and CRM systemsTechnical sales or manufacturing support experience is preferredStrong communication and organizational skillsAdaptable in a quick-paced environmentEnhance your skills in customer relations and support at IDEX in Waterloo.

📌 Customer Service Specialist In Waterloo (Alton)
🏢 IDEX
📍 Alton