Company Description JOONS is a growing restaurant brand committed to delivering high-quality food and welcoming guest experiences in the Greater Toronto Area, Canada. The company focuses on consistent service, efficient operations, and a positive atmosphere for both guests and team members. JOONS values collaboration, accountability, and continuous improvement across all locations.
Team members are encouraged to bring forward ideas that enhance customer satisfaction and streamline daily operations. The organization offers opportunities for skilled growth within a dynamic, fast-paced environment.
Role Description The Restaurant General Manager is a full-time, on-site role based in the Greater Toronto Area, Canada, responsible for overseeing all aspects of day-to-day restaurant operations. This includes managing staff schedules, supervising front-of-house and back-of-house teams, and ensuring a clean, safe, and compliant workplace.
The General
Manager monitors sales, costs, and overall performance, drives customer satisfaction, and responds promptly to guest feedback and service issues. The role involves managing inventory,
controlling budgets, and contributing to financial planning, including P&L; performance.
The General
Manager also leads hiring, training, and coaching initiatives, maintains company standards, and fosters a culture of teamwork, professionalism, and continuous improvement.
Qualifications
- Strong financial and operational skills, including P&L; Management and Budgeting.
- Proven focus on Customer Satisfaction and Customer Service in a restaurant or hospitality setting.
- Experience with Hiring, onboarding, and developing diverse teams.
- Prior experience as a Restaurant General Manager or similar leadership role.
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Knowledge of food safety, health regulations, and workplace safety standards.
- Post-secondary education in hospitality, business, or a related field is an asset.
📌 Restaurant General Manager (Toronto)
🏢 JOONS
📍 Toronto