RQ00395 - BA3 – Director of Clinical Informatics

Location: Current Brunswick (Remote with 1 visit/month)

Timings: Atlantic

Duration: 24 Months plus extensions

Rate: Up to $125/Hr. Incorp (Based on 7.5-hour workday)

No. of Positions: 1

Background

New Brunswick is undergoing a significant transformation, transitioning from various standalone hospital information systems to a unified, standardized, and integrated Clinical Information Solution (CIS), known as the Symbio Program. This transformation prioritizes the standardization of clinical practices province-wide, a crucial step toward achieving a unified provincial CIS.

Service New

Brunswick, the Department of Health, Horizon Health Network, and Vitalité Health Network are partnering on Symbio, creating a unified and standardized electronic health record solution replacing fragmented paper charts and multiple unconnected systems.The Department of Health is seeking the services of a Director of Clinical Informatics to support the Symbio Program.

Services Sought The Department of Health (DOH) requires a Director (BA3) of Clinical Informatics to support the Symbio Program. The selected candidate will work with and support the CCIO & CNIOs to establish, mature, and sustain the clinical informatics capabilities and methodologies required by the Symbio Program, and will lead their day-to-day delivery.The primary focus is to oversee clinical informatics strategies, provincial workflow standardization, and cross-functional team alignment. This role serves as a senior subject matter expert ensuring technical delivery accurately reflects approved clinical requirements, workflows, and design decisions while building sustainable internal program capability.With the support of the CCIO & CNIOs, the Director will be responsible for:

- Delivering a sustainable clinical informatics strategy, operating model, and integrated workplan.
- Leading provincial clinical workflow standardization and managing approved local variations across facilities.
- Securing meaningful physician and clinician participation in program design and governance.
- Managing the day-to-day interaction, alignment, and requirements translation between informatics and technical build teams.
- Overseeing validation, clinical safety testing, release readiness, and clinical/technical cutover planning.
- Fostering and maintaining close mentoring relationships with program personnel to ensure effective knowledge transfer.

Mandatory Requirements

No.RequirementRequiredM1A bachelor’s degree from a recognized institution in nursing, health informatics, health sciences, or a related field,



or the equivalent combination of education and demonstrated senior clinical informatics experience with CIS implementations.YesM2A minimum of ten (10) years of experience in clinical informatics, large-scale EHR/CIS implementation or optimization, and clinical workflow design within a health system, demonstrating progressive leadership responsibility over that period.10+ YearsM3A minimum of 5 years’ experience in a leadership or high-level advisory role, leading clinical informatics, EHR/CIS build, or clinical workflow teams in a multi-site acute care health system.5+ YearsM4The proponent must not be a prime respondent or a named subcontractor/partner to a prime respondent on RFP #8025087-25 (Actual/Perceived Conflict of Interest).YesM5Limit of 1 candidate submission per vendor.Yes Scored Requirements

No.RequirementDesired ExperienceS1Clinical Workflow Standardization &

• Localization: Demonstrated experience developing, leading, and localizing standard clinical workflows across a large regional or provincial health system (including small, medium, and large facilities) while managing approved variation.2 Project ReferencesS2Communication Skills: Verbal and written communication skills in English and French (Bilingualism).YesS3Physician Engagement &

• Governance: Experience working with, advocating for, and engaging physician groups in design decisions, as well as chairing/leading clinical working groups, committees, or governance forums across multiple sites.5+ YearsS4Clinical Informatics Knowledge: Comprehensive understanding of clinical informatics, including clinical documentation, order management, order sets, clinical decision support, medication management, and patient safety.5+ YearsS5Informatics &

• Technical Build Interface: Experience managing the interaction between clinical informatics and build teams, including translating clinical requirements into specifications, prioritizing capacity, and standardizing build governance.5+ YearsS6Technical Build Team Oversight: Experience providing leadership and oversight of technical EHR/CIS build teams, system testing, release processes, and major system changes like code upgrades.3+ YearsS7Validation, Testing &

• Release Readiness: Experience leading clinical workflow validation, testing cycles,



and defining clinical/technical cutover and go/no-go criteria before deployment.3+ YearsS8Go-Live, Incident Management &

• Optimization: Experience supporting large-scale EHR/CIS activations from a clinical informatics perspective, including planning, command centre or incident management, stabilization, and post-go-live optimization.2 Project ReferencesS9Clinician Education &

• Adoption: Experience developing and evaluating clinician education and supporting adoption using adult learning principles.3+ YearsS10Patient Safety &

• Operational Alignment: Experience linking EHR design to patient safety and quality outcomes (medication systems and orders management) in partnership with Clinical Operations.3+ YearsS11Team Leadership &

• Platform Experience: Experience building, leading, and mentoring clinical informatics teams, alongside experience with a major enterprise EHR/CIS platform.5+ Years Deliverables

- Clinical Informatics Strategy and Workplan: Define the clinical informatics operating model, approach, and integrated workplan aligned to the Symbio journey with regular progress/risk reporting.
- Standardized and Localized Clinical Workflows: Build and execute the methodology for standardizing clinical workflows, including localization adjustments for small, medium, and large facilities.
- Physician and Clinician Engagement: Establish and execute engagement and advocacy approaches with physician groups and clinicians to ensure input is reflected in system design.
- Clinical Governance and Decision-Making: Establish and support clinical governance forums and decision-making processes, providing documented decisions, priorities, and escalations.
- Informatics and Build Team Alignment: Define collaborative frameworks for clinical informatics and technical build teams, leading day-to-day requirement translation and delivery oversight.
- Validation, Testing and Release Readiness: Define and execute the approach to clinical workflow validation, testing, release readiness, and clinical/technical cutover planning, including go/no-go recommendations.
- Patient Safety and Clinical Quality: Embed patient safety and quality reviews into system designs (specifically medication systems and orders management) in partnership with Clinical Operations.
- Go-Live, Stabilization and Adoption: Define and lead activations, command centre incident triage, clinician education, and ongoing post-implementation optimization.
- Knowledge Transfer and Capability Development: Actively mentor, train, and develop New Brunswick program personnel to transfer relevant skills in facilitation, processes, and documentation.

📌 – Director of Clinical Informatics I SNB I 2+ Year Remote contract (New Brunswick)
🏢 Analyst Technical Solutions
📍 New Brunswick