About us

Downsview Chrysler is the largest and oldest Chrysler store in Toronto. Since 1959, Downsview Chrysler has been selling New and Pre-Owned Vehicles within Toronto and throughout Ontario. This family run dealership is consistently one of the top volume retailers in not only Toronto, but Canada! The Service Department has 20 Service Bays, all with Chrysler Certified Trained Technicians. To assist in quick service, Downsview Chrysler’s on-site Parts Department is the largest in Ontario – with over one million dollars of parts inventory. The new FixAuto franchise completes Downsview Chrysler as a truly “one-stop-shop” for anyone’s vehicle needs. From Sales, to Service, to Parts, and to Body, Downsview Chrysler has it all.

We are looking for an experienced Service Advisor to join our team. The ideal candidate will have a strong background in customer service and the automotive industry, and will be responsible for providing advice and assistance to customers regarding vehicle repairs and maintenance. The successful candidate will be able to accurately assess customer needs,



provide technical advice, and ensure that all service is completed in a timely manner.

Responsibilities:

- Greet customers and ascertain their needs.
- Provide customers with accurate estimates of repair costs.
- Maintain customer records and update service information.
- Explain services, repairs, and costs to customers.
- Advise customers on preventative maintenance and safety issues.
- Schedule service appointments and coordinate with technicians.
- Perform follow-up calls to ensure customer satisfaction.

Job Type: Full-time

Pay: From $38,000.00 per year

Advantages:

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount

Ability to commute/relocate:

- North York, ON M3J 3C6: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

📌 Service Advisor (North York)
🏢 Downsview Chrysler
📍 North York