- Answer phones
- Route multiple technicians in our service areas (from the head office in Louisdale)
- Dispatch calls to technicians
- Assess situations and prioritize calls
- Assist customers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls.
- Other related duties as necessary

Qualifications for this position:

- Past dispatching / scheduling experience is preferred
- Exceptional organizational skills are essential
- Must have excellent verbal and written communication skills
- Ability to work independently and with a team as needed
- Ability to work efficiently in rapid paced / high volume work environment
- Must be proficient with computers

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

- Dental care
- Extended health care
- Vision care

Education:

- Secondary School (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Louisdale)
🏢 Public Electric and Appliance Repaid
📍 Louisdale