Job Overview: Full time

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise will help facilitate efficient office operations, manage patient records, and support clinical staff with administrative tasks. This position offers an exciting opportunity to contribute to quality patient care while honing your skills in a fast-paced medical environment.

Responsibilities

- Greet patients and visitors warmly, providing excellent front desk service and guiding them through check-in procedures
- Manage multi-line phone systems, scheduling appointments, and responding to patient inquiries with professionalism and clarity
- Maintain accurate electronic medical records using systems such as Med Access, ensuring confidentiality and compliance with privacy regulations
- Assist with insurance verification, billing processes, and collection of patient payments as needed
- Coordinate communication between patients, healthcare providers, and external labs or pharmacies to facilitate timely care
- Support clinical staff by preparing exam rooms, managing supplies, and handling administrative documentation
- Handle administrative duties including data entry, filing,



faxing, scanning documents, and managing office correspondence

Requirements

- Previous Medical Office Assistant experience required
- Solid knowledge of medical terminology and familiarity with electronic medical records systems such as Med Access
- Medical office experience is highly desirable
- Excellent organizational skills with the ability to multitask efficiently in a busy environment
- Proficiency in office equipment including multi-line phone systems, computers, and office software
- Exceptional communication skills to interact effectively with patients, staff, and external partners
- Ability to maintain confidentiality while managing sensitive patient information

Join our team to make a meaningful difference in patient care! We are committed to fostering a supportive work environment where your skills are valued and your professional growth is encouraged. This paid position offers an engaging opportunity to develop your career in healthcare administration while contributing to the well-being of our community.

Pay: $23.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Work Location: In person

📌 Medical Office Assistant (Kitsilano)
🏢 Kits Family Practice
📍 Kitsilano