Job Overview

We are looking for an experienced and customer-focused Inside Sales Representative to join our team. The ideal candidate will have experience in sales, customer service, lead generation, and relationship building.

This role involves working with both business customers (B2B) and individual consumers (B2C), handling in-store customer inquiries, reaching out to potential customers, and developing long-term customer relationships. The successful candidate should be confident communicating with customers, understanding their needs, recommending suitable products and services, and closing sales.

Key Responsibilities

- Assist in-store customers by understanding their needs and recommending suitable products and services.
- Build and maintain strong relationships with new and existing customers.
- Contact potential and existing customers by phone, email, and other online channels.
- Generate new sales opportunities through cold calling, prospecting, and follow-ups.
- Promote products and services to both businesses and individual customers.
- Prepare quotes, negotiate pricing, and close sales.
- Follow up with customers to encourage repeat business and maintain customer satisfaction.
- Maintain accurate customer records and sales activities using CRM software.
- Identify opportunities for upselling and cross-selling.
- Work with the sales and marketing teams to support business growth.




- Meet sales targets and performance goals.
- Provide professional customer service and resolve customer inquiries efficiently.

Qualifications

- Minimum 2 years of experience in sales, customer service, inside sales, retail sales, or business development.
- Experience in B2B and/or B2C sales, prospecting, and closing deals.
- Strong communication, negotiation, and relationship-building skills.
- Ability to understand customer needs and recommend appropriate solutions.
- Experience with cold calling and lead generation is an asset.
- Familiarity with Salesforce, HubSpot, or other CRM software is an asset.
- Experience selling technology products or services is an advantage.
- Self-motivated, organized, and customer-focused.
- Ability to work independently and as part of a team.
- Knowledge of additional languages is an asset but not required.

What We Offer

- Competitive compensation.
- Opportunities for skilled growth and development.
- A supportive and collaborative work environment.
- The opportunity to build lasting customer relationships and contribute to business growth.

Pay: $34,500.00-$83,500.00 per year

Perks:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Inside Sales Representative (Southeast Edmonton)
🏢 Power Equipment Centre
📍 Southeast Edmonton