Calgary, AB, Canada (On-site)

Contract (2 months 6 days)

Published 12 hours ago

petrel

oil & gas

application support

schlumberger suite

Description

Role Summary

Seeking an experienced Technical Application Support Analyst to support a portfolio of subsurface and reservoir engineering applications within an upstream Oil & Gas environment.

The ideal candidate will have hands-on experience supporting Schlumberger applications, particularly Petrel and related modules, along with strong application support, troubleshooting, user support, and environment administration experience.

Key Responsibilities

- Provide Tier 1 and Tier 2 support for petro-technical applications.

- Troubleshoot application, performance, access, and integration issues.

- Support application installations, upgrades, patches, and maintenance activities.

- Manage user provisioning, licensing, and access requests.

- Coordinate with vendors and internal teams to resolve complex incidents.

- Perform incident, request, and problem management activities.

- Maintain application documentation and knowledge base articles.

- Support business users across geoscience, drilling, and reservoir engineering functions.

- Ensure application availability, stability, and performance.

Required Qualifications

- 8+ years of application support experience.

- Experience supporting upstream Oil & Gas applications.

- Strong understanding of subsurface, geoscience, reservoir engineering, or drilling workflows.

- Experience supporting production application environments.

- Strong troubleshooting and incident management skills.

Required Technical Skills

Primary Requirement

- Schlumberger Suite

- Petrel

- Eclipse

- Intersect

- GeoX

- Drillbench

- Petromod

- Blueback

- C-Core

Additional Experience Desired

- Petroleum Experts (Petex)

- Peloton WellView / SiteView

- Landmark Engineering Suite

- RokDoc

- Geolog

- HampsonRussell Suite

- AspenTech

- Paleoscan

- Blue Marble

- PPDM

- AGR

- Zetaware

Infrastructure





- HPC / Reservoir Simulation Environments

Role Summary

Seeking an experienced Technical Application Support Analyst to support a portfolio of subsurface and reservoir engineering applications within an upstream Oil & Gas environment.

The ideal candidate will have hands-on experience supporting Schlumberger applications, particularly Petrel and related modules, along with strong application support, troubleshooting, user support, and workplace administration experience.

Key Responsibilities

- Provide Tier 1 and Tier 2 support for petro-technical applications.

- Troubleshoot application, performance, access, and integration issues.

- Support application installations, upgrades, patches, and maintenance activities.

- Manage user provisioning, licensing, and access requests.

- Coordinate with vendors and internal teams to resolve complex incidents.

- Perform incident, request, and problem management activities.

- Maintain application documentation and knowledge base articles.

- Support business users across geoscience, drilling, and reservoir engineering functions.

- Ensure application availability, stability, and performance.

Required Qualifications

- 8+ years of application support experience.

- Experience supporting upstream Oil & Gas applications.

- Strong understanding of subsurface, geoscience, reservoir engineering, or drilling workflows.

- Experience supporting production application environments.

- Strong troubleshooting and incident management skills.

Required Technical Skills

Primary Requirement

- Schlumberger Suite

- Petrel

- Eclipse

- Intersect

- GeoX

- Drillbench

- Petromod

- Blueback

- C-Core





Additional Experience Desired

- Petroleum Experts (Petex)

- Peloton WellView / SiteView

- Landmark Engineering Suite

- RokDoc

- Geolog

- HampsonRussell Suite

- AspenTech

- Paleoscan

- Blue Marble

- PPDM

- AGR

- Zetaware

Infrastructure

- HPC / Reservoir Simulation Environments

The pay range that the employer in good faith reasonably expects to pay for this position is $44.85/hour - $70.07/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

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