About Guru Shardha Welfare Charity

Guru Shardha Welfare Charity is a community-focused nonprofit organization dedicated to empowering individuals, supporting vulnerable populations, improving access to essential services, and strengthening communities across Alberta.

Our initiatives include non-medical home care, senior support, residential and commercial cleaning services, vocational education, delivering essential goods, skills development, and employment-readiness programs designed to support community well-being and economic independence etc.

We are seeking a motivated, resourceful, and results-oriented Community Outreach & Partnerships Manager to expand our community presence, establish meaningful partnerships, increase service awareness, and connect individuals and families with our programs and services.

Key Responsibilities

1. Home Care & Senior Support Outreach

- Identify and engage families, seniors, caregivers, and individuals who may benefit from non-medical home care services.
- Build professional relationships with family physicians, medical clinics, physiotherapy clinics, rehabilitation centres, pharmacies, senior residences, and community support agencies.
- Visit potential referral partners regularly to introduce the organization's services.
- Develop and maintain referral networks with healthcare and community organizations.
- Coordinate information sessions, community presentations, and awareness campaigns.
- Respond to potential client inquiries and coordinate appropriate service assessments with the operations team.
- Follow up with prospective clients and referral partners to improve service accessibility and enrolment.

2. Cleaning Services Outreach

- Promote residential, commercial, and specialized cleaning services offered by the organization.
- Identify potential service users, including households, offices, community facilities, senior residences, and property management companies.
- Establish relationships with organizations requiring recurring cleaning support.
- Coordinate site visits, service inquiries, and quotations with the operations team.
- Identify potential service agreements and opportunities for ongoing service delivery.
- Support client retention through relationship management and service follow-ups.

3. Education, Training & Employment Programs

- Establish partnerships with colleges, educational institutions, vocational training providers, employers,



and workforce development agencies.
- Identify opportunities to develop affordable and accessible vocational training and employment-readiness programs.
- Engage employers to understand labour-market demands and relevant workforce skills.
- Promote educational initiatives aimed at reducing employment barriers.
- Develop partnerships supporting workshops, certifications, practical training, and employment pathways.
- Coordinate awareness initiatives for youth, newcomers, unemployed individuals, and underserved communities.
- Support enrolment campaigns and community participation in available programs.

4. Community Partnerships & Stakeholder Engagement

- Develop and maintain relationships with municipal organizations, nonprofit agencies, community associations, healthcare organizations, and other stakeholders.
- Identify potential collaboration opportunities with government programs, community initiatives, and corporate social responsibility programs.
- Represent Guru Shardha Welfare Charity at networking events, conferences, community meetings, and outreach activities.
- Prepare partnership proposals, presentations, and outreach correspondence.
- Maintain regular communication with existing and prospective partners.
- Identify opportunities for collaborative programs, community initiatives, and service expansion.

5. Community Awareness & Program Promotion

- Develop and implement outreach plans for the organization's services.
- Coordinate promotional campaigns with the marketing and communications team.
- Distribute approved brochures, service information, and program materials.
- Organize community information sessions, presentations, and promotional events.
- Identify opportunities to increase visibility through local associations, professional networks, and community organizations.
- Collaborate with internal teams to improve public awareness and service accessibility.

6. Client Engagement & Service Coordination

- Handle incoming service inquiries professionally and compassionately.




- Maintain accurate records of prospective clients, referral sources, and partner organizations.
- Coordinate consultations, service assessments, and follow-up appointments with authorized team members.
- Monitor client feedback and identify service improvements.
- Support the smooth transition of prospective clients into appropriate programs or services.
- Ensure client information is handled confidentially and in accordance with applicable privacy requirements.

7. Performance Monitoring & Reporting

- Maintain an updated outreach and partnership tracking system.
- Submit weekly activity reports detailing outreach visits, contacts, meetings, referrals, inquiries, and enrolments.
- Track the effectiveness of outreach activities and partnership initiatives.
- Identify unsuccessful strategies and recommend corrective actions.
- Participate in weekly performance reviews and monthly planning meetings.
- Develop action plans to achieve assigned community engagement and program participation targets.

Required Qualifications

- Minimum 1 year of relevant experience in community outreach, stakeholder engagement, partnerships, client acquisition, healthcare outreach, or service promotion.
- Experience working with nonprofits, home care providers, senior care organizations, healthcare facilities, or community service organizations is an asset.
- Demonstrated ability to develop relationships and generate qualified service referrals.
- Strong communication, networking, presentation, and negotiation skills.
- Ability to independently plan and conduct community outreach activities.
- Experience using CRM systems, Microsoft Office, and digital communication tools.
- Excellent organizational skills and ability to meet measurable performance objectives.
- Valid driver's licence and reliable transportation for field visits across assigned service areas

What We Offer

- Opportunity to contribute to meaningful community programs and social initiatives.
- Exposure to diverse service areas, including home care, community support, education, and workforce development.
- Chance to establish long-term relationships with community organizations and stakeholders.
- A collaborative, mission-driven working environment.
- Professional growth opportunities as the organization's programs and outreach network expand.

Pay: $17.00-$20.00 per hour

Work Location: In person

📌 Community Outreach, Partnerships & Client Engagement Manager (Northeast Calgary)
🏢 Guru Shardha Welfare Charity
📍 Northeast Calgary