Company Overview

Grande Prairie Airport is a model airport for Canada’s smaller cities dedicated to exemplary customer service. We are Peace Country's Connection to the World!
Summary

Term Terminal Service Agent Position

TERM POSITION (November 2026 – April 2027)

Note: Possibility of extension

Security Sensitive Position

Must be bondable, able to pass a physical fitness test, and provide a criminal record check. Willingness to undergo drug and alcohol testing as part of our safety-sensitive requirements

TSA Job Description

Are you interested in being a representative of the Grande Prairie Airport, working with the traveling public? We are looking for someone who enjoys working with people. You’ll interact directly with passengers, offering assistance, information, and being a welcoming presence. No two days are alike.

Key Responsibilities:

- Deliver outstanding customer service and support to travelers
- Engage in essential tasks, including sidewalk snow removal, ensuring the terminal is safe and accessible
- Play a crucial role in our Parking Control and Terminal Security Program, helping to maintain a safe and secure workplace
- Respond to phone calls regarding customer service inquiries
- Maintain the integrity of the security access points




- Other duties as required

What We’re Looking For:

- A positive attitude and strong communication skills
- A commitment to delivering top-notch customer service
- Physical fitness to handle manual labor tasks, including snow removal
- Must be bondable, able to pass a physical fitness test, and provide a criminal record check
- Willingness to undergo drug and alcohol testing as part of our safety-sensitive requirements

Shift Work – Terminal open 24 hours

6 days on/3 days off

Schedule:

- some shifts up to 12 hours
- Day shift
- Evening shift
- Morning shift
- Night shift

Current Shifts schedules: (can change during the winter season and based on flight schedules)

4:00 am – 12:45 pm

4:00 am – 4:00 pm

4:00 pm – 4:00 am

7:15 pm – 4:00 am

This position cycles through each shift as scheduled including holidays

Pay: $15.00-$23.39 per hour

Expected hours: No more than 40.0 per week

Benefits:

- Company events
- On-site parking

Ability to commute/relocate:

- Grande Prairie, AB T8V 7Z5: reliably commute or plan to relocate before starting work (required)

Language:

- English (required)

Work Location: In person

📌 Terminal Service Agent - Term Position (Grande Prairie)
🏢 Grande Prairie Airport
📍 Grande Prairie