Company: Immigos (www.immigos.ca)

Location: Remote (Must align with Eastern Standard Time / EST business hours)

Job Type: Part time / Contract

Department: Sales & Client Operations

About Immigos

Immigos is a leading Canadian legal-technology platform connecting temporary residents, international graduates, and skilled newcomers with an exclusive network of verified, licensed immigration professionals (RCICs and Law Society-regulated immigration lawyers). We bridge the gap between prospective applicants and licensed practitioners, streamlining case discovery, client intake, and consultation booking across Canada.

Position Overview

We are seeking an articulate, high-performing Inside Sales & Client Intake Specialist to drive user-to-client conversions across our digital platform.

In this role, you will manage end-to-end client discovery, qualify prospective leads, handle consultative sales inquiries, and guide high-intent candidates through the formal onboarding pipeline. You will be responsible for turning digital inquiries into confirmed, scheduled consultations with our licensed legal partners.

Key Responsibilities1. Lead Qualification & Consultative Outreach

- Outbound & Inbound Discovery: Perform structured, high-volume telephone, email, and WhatsApp outreach to warm leads who have engaged with our platform.
- Needs Assessment & Pre-Screening: Evaluate prospect profiles including permit expiry timelines, language scores, and immigration targets to determine urgency, qualification, and readiness for legal representation.
- Consultative Selling: Clearly articulate the value of professional legal representation, address prospect anxieties,



and overcome common decision-making friction.

2. Pipeline Management & Conversions

- Consultation Booking: Drive lead conversion by scheduling pre-qualified prospects into formal consultation slots with appropriate partner firms.
- CRM Data Integrity: Maintain accurate, real-time records of call logs, lead status, follow-up schedules, and client notes within our cloud CRM infrastructure.
- Lead Re-engagement: Execute systematic follow-up cadences for unresolved leads, stale inquiries, and missed appointments to maximize pipeline efficiency.

3. Client Onboarding & Operational Compliance

- Administrative Intake Facilitation: Gather essential background information and preliminary documents required by legal partners prior to scheduled strategy sessions.
- Boundary Management: Deliver exceptional customer service and administrative guidance while strictly adhering to non-legal administrative compliance standards.
- Partner Coordination: Liaise directly with partner law firms and consultancy offices to ensure smooth client handoffs and optimal booking fulfillment.

Qualifications & Requirements

- Sales Experience: 2+ years of proven experience in phone-based inside sales, consultative telesales, legal client intake, or education agency sales.
- Domain Familiarity:



Solid working knowledge of the Canadian immigration system (e.g., Express Entry, Work Permits, PGWP, PNP streams, IRCC policies) and relevant regulatory terminology.
- Communication Excellence: Exceptional verbal and written English communication skills with a persuasive, highly professional, and empathetic phone manner. Secondary fluency in Hindi, Punjabi, or other newcomer demographic languages is considered a strong asset.
- Technical Proficiency: Experience operating cloud-based VoIP phone systems (e.g., OpenPhone, Dialpad, Aircall), web-based CRMs, and productivity tools.
- Schedule Alignment: Ability to work remote shifts aligned with Eastern Standard Time (EST) peak business hours (approx. 10:00 AM – 6:00 PM EST).

What We Offer

- Competitive base salary + attractive performance-based commission structure per booked consultation.
- 100% remote working flexibility.
- Direct exposure to leadership in a fast-scaling legal-tech company.
- High-volume warm lead database with zero cold-outreach requirements.

Pay: $10.00-$20.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

- Casual dress
- Flexible schedule
- Work from home

Application question(s):

- How many years of direct experience do you have in Canadian immigration intake, study-abroad counseling, or legal telesales?
- Are you available to work part-time shifts aligned with Canadian Eastern Standard Time (EST) business hours (e.g., 10:00 AM – 6:00 PM EST)?
- Do you have a quiet home office, a high-speed internet connection, and a noise-canceling headset ready for cloud VoIP calls?

Language:

- English (required)

Work Location: Remote

📌 Inside Sales & Client Intake Specialist (Canadian Legal Tech) (Canada)
🏢 Immigos
📍 Canada