Receptionist – DeStefano Funeral Home

Location: Oshawa, Ontario
Job Type: Part Time

About Us

At DeStefano Funeral Home, serving the Durham Region is more than our profession — it’s our calling. As a family-owned funeral home, we’ve built our reputation on compassion, professionalism, and a deep commitment to our community.

Our modern, purpose-built facility was designed with families in mind — from ground-floor accessibility to welcoming visitation suites and thoughtfully designed reception spaces. Every detail reflects dignity, comfort, and care.

We are a small but powerful team. Every person here matters. Every contribution makes a difference. We rely on one another, hold ourselves to a high standard, and take pride in the environment we create for the families we serve.

The funeral profession has a natural ebb and flow. There are moments of intensity and emotional weight, and there are quieter periods. During both, our expectation remains the same: professionalism, composure, and initiative. When services are not actively taking place, we remain productive — ensuring our facility is immaculate, organized, and ready at all times.

The Role

We are seeking a qualified, compassionate, and highly organized Receptionist to serve as the first point of contact for families, clergy, vendors, and community members.

This role requires emotional intelligence, discretion, and exceptional attention to detail. You will help ensure that every interaction — whether by phone, email, or in person — reflects the care and professionalism DeStefano Funeral Home is known for.

Key Responsibilities

- Answer incoming calls with warmth, clarity, and professionalism.
- Greet families and visitors in person and direct them appropriately.




- Schedule appointments and manage the daily calendar for funeral directors.
- Prepare and organize documentation and files.
- Assist with obituary drafts, printing, and administrative coordination.
- Manage email correspondence and general inquiries.
- Maintain cleanliness and presentation of the front reception area.
- Coordinate deliveries, clergy arrivals, and service timing.
- Support funeral directors and staff with administrative tasks as needed.
- Take initiative during quieter periods to assist with organization and facility upkeep.

Qualifications

- Previous experience in administrative, receptionist, or client service roles preferred.
- Strong verbal and written communication skills.
- Calm, composed demeanor in emotionally sensitive situations.
- High level of discretion and confidentiality.
- Exceptional organizational skills and attention to detail.
- Proficiency in Microsoft Office and general office systems.
- Ability to multitask in a structured but dynamic environment.
- Professional appearance and presentation.

What We Offer

- Competitive hourly or salaried compensation (based on experience).
- Predictable scheduling.
- Health and dental benefits (for full-time positions).
- Paid vacation and personal days.
- A supportive, high-standard team environment.
- The opportunity to be part of meaningful service within the community.

Join Our Team

If you are someone who leads with empathy, communicates with professionalism, and takes pride in being dependable, detail-oriented, and proactive — we would welcome your application.

Serious Inquires will drop off a Resume in person

Job Types: Part-time, Casual

Pay: $19.00-$20.00 per hour

Expected hours: 12.0 – 24.0 per week

Work Location: In person

📌 Receptionist (Oshawa)
🏢 De Stefano Funeral Home
📍 Oshawa