Office Clerk - Proficient

- Location: Toronto, ON - Hybrid (on-site with potential for hybrid 1-day work from home)
- Pay Rate: $21.31/hr
- Contract Length: 6 months with possibility for extension

We at Raise are hiring an Office Clerk - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a outstanding place to work.

Responsibilities:

- Processing transfer requests from other financial institutions to banking WM: requests are received in a queue for daily processing
- Provide accurate analysis and processing support for exception-based, complex, and/or highly specialised processes within a specific operation's department. Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other operations' departments, banking business units, external customers, or industry participants. Address escalated questions independently, seeking assistance from Team Lead or manager as appropriate following established department procedures.
- Reduce risk or increase efficiencies by suggesting process changes and system modifications.
- Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialised processes within a specific operations department. Accurately review, verify and/or record data in technology support department processes.




- Train and act as a resource for other operations' team members.

Must have skills:

- 1+ years prior to securities, banking, technology industry and/or job-specific related industry
- 4-year degree from an accredited university or equivalent OR high school diploma or equivalent AND 3+ years of securities, banking, technology and/or job-specific industry experience

Nice to have skills:

- Ability to handle multiple priorities in a fast-paced and deadline-driven environment
- Ability to understand and meet business daily support needs on an ongoing basis
- Ability to work independently and within a team environment
- Customer service skills

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 (phone hidden) or [email protected]

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📌 Office Clerk - Proficient (Toronto)
🏢 Raise
📍 Toronto