Job Summary

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the office. This role requires robust communication skills, familiarity with dental software Dentrix, and a thorough understanding of dental terminology. The Dental Receptionist plays a vital role in creating a welcoming environment while ensuring smooth daily operations.

Duties

- Greet patients warmly and check them in upon arrival
- Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental software
- Manage multi-line phone systems to answer inquiries and direct calls appropriately
- Verify patient insurance information and process payments accurately
- Maintain and update electronic dental/ medical records with precision and confidentiality
- Collect patient demographic information and ensure all documentation is complete
- Assist with administrative tasks such as filing, faxing, and data entry, typing
- Coordinate with dental staff to ensure smooth workflow at the front desk




- Handle patient inquiries professionally and provide exceptional customer service
- Ensure the reception area remains clean, organized, and welcoming

Experience

- Previous experience as a Dental Receptionist or in a dental office setting is highly preferred
- Familiarity with dental practice management software such as Dentrix is essential
- Knowledge of medical terminology and electronic medical records systems is advantageous
- Office experience in a healthcare environment, including front desk responsibilities, is desirable
- Strong organizational skills with attention to detail and accuracy in data entry
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently and professionally

This position offers an engaging work environment where your administrative skills contribute directly to patient care. We value professionalism, attention to detail, and a friendly demeanor in our team members.

Pay: $19.48-$27.18 per hour

Benefits:

- Dental care
- Flexible schedule

Work Location: In person

📌 Dental Receptionist (Waterloo)
🏢 Bridgeport Family Dentistry
📍 Waterloo