Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach and attention to detail will help manage patient appointments, handle administrative tasks, and support the overall operation of our busy dental practice. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, this opportunity is perfect for you!

Duties

- Greet patients warmly and professionally, creating a positive first impression
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix or Epic
- Manage multi-line phone systems to answer inquiries, direct calls, and provide information efficiently
- Verify patient insurance details and process payments accurately at the front desk
- Maintain organized electronic medical records (EMRs) and ensure all patient information is up-to-date and compliant with privacy regulations
- Assist with administrative tasks including filing, faxing, and correspondence to support smooth office operations




- Coordinate with dental staff to prepare treatment rooms and ensure timely patient flow

Skills

- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
- Robust knowledge of dental office procedures, including appointment scheduling and insurance processing
- Familiarity with dental practice management software such as Dentrix or Epic; experience with electronic medical records systems is highly desirable
- Excellent communication skills to interact effectively with patients, staff, and external providers
- Ability to handle multiple tasks efficiently while maintaining a positive attitude in a busy environment
- Knowledge of medical terminology relevant to dental care enhances accuracy and professionalism
- Demonstrated organizational skills with attention to detail in managing office documentation and records

Join us in delivering outstanding patient care by ensuring our front desk runs seamlessly! Your enthusiasm, professionalism, and expertise will make a meaningful difference in our patients’ experience every day.

Pay: $18.00-$30.00 per hour

Benefits:

- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Dental Receptionist (Northwest Calgary)
🏢 Mt Pleasant Dental Care
📍 Northwest Calgary