Dispatcher/Customer Service (Caledon)

Dispatcher/Customer Service (Caledon)

21 Oct
|
AGI TRANSPORT
|
Caledon

21 Oct

AGI TRANSPORT

Caledon

We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport freight across North America, Pre-Planning and dispatching future loads based out of our Caledon office in Ontario.

Responsibilities:

- Plans and coordinates pickups/deliveries;
- Establishes proactive communication with drivers for better planning;
- Check the availability of drivers.
- Checks the availability of trucks and trailers;
- Make sure to take note in the system of all information relevant to pickups and deliveries;
- Demonstrates respect and fairness in dealing with drivers
- Adapts to changes in customer requests, last-minute changes (eg redirecting trips);
- Revise its planning to take into account the unexpected that may arise
- Notify customers of problems, delays, and others.




- Performs related duties as assigned by the Operations Manager and General Manager.
- Willing to work on the weekend for a few hours if needed.

Desired Skills and Experience

· Robust data entry and analysis skills.

· Previous logistics and customer experience is must.

· Good time management with an ability to prioritize and multitask.

· Knowledge of Fleet Manager Software is a must.

Must have own vehicle to commute

Must be able to work on Saturday or Sunday for 6 Hours

Total Number of Hours: up to 45 Hrs. weekly

Job Types: Full-time, Permanent

Pay: $20.00-$26.00 per hour

Work Location: In person

📌 Dispatcher/Customer Service (Caledon)
🏢 AGI TRANSPORT
📍 Caledon

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