Job Role: Business Development & Operations Coordinator.

Pay: From CA$20.00 per hour

Location: North York,ON

Job description:

Our client is a growing concrete flooring and surface preparation company serving commercial, industrial, institutional, and residential clients across the GTA and Southern Ontario.

We are looking for a motivated, organized, and professional Business Development & Operations Coordinator to support our sales, administration, and project coordination activities.

This is a hands-on position for someone who is comfortable communicating with people, following up with customers, working on a computer, visiting sites or businesses when required, and helping wherever needed to keep the company organized and growing. The main priority of the role is business development and lead generation, followed by administrative support and project coordination.

Responsibilities

- Research and generate new sales leads
- Contact general contractors, builders, property managers, facility managers, flooring companies, and other potential clients
- Make outbound calls and send introduction/follow-up emails
- Follow up on estimates and active sales opportunities
- Build relationships through phone, email, LinkedIn, site visits, and in-person introductions
- Review bid and tender opportunities
- Maintain leads, contacts, quotes, and follow-up information in our CRM and spreadsheets
- Assist with customer and supplier communication
- Help with emails, scheduling, organization, forms, data entry, and other administrative tasks
- Pick up or deliver samples, documents, or small materials when required
- Assist with basic online listings, project photos, and marketing support
- Help coordinate job schedules,



site contacts, materials, deliveries, access requirements, and project information
- Attend occasional site visits or walkthroughs to take photos, notes, and gather information
- Communicate with suppliers and subcontractors
- Keep outstanding tasks organized and make sure important follow-ups are completed

These responsibilities reflect the original role structure, including customer outreach, site visits, CRM management, admin support, supplier coordination, and project follow-through.

What We're Looking For

We are looking for someone who is:

- Professional and confident when speaking with customers
- Strong in communication and relationship building
- Comfortable with sales and business development
- Organized and able to manage multiple priorities
- Punctual, dependable, and responsible
- Comfortable using email, Microsoft Office/Google Workspace, spreadsheets, CRM systems, and general computer software
- Able to work independently and take initiative
- Comfortable making phone calls and following up consistently
- Willing to travel throughout Toronto and the GTA when required
- Comfortable working from home, the office, and in the field depending on company needs
- Able to learn new services and understand basic construction terminology
- Able to take ownership of assigned tasks and follow them through to completion

Extensive blueprint-reading experience is not required.Construction, flooring, project coordination, sales, or administrative experience is considered an asset, but we are primarily looking for someone with solid communication skills, initiative, professionalism, and the ability to learn.

Pay: From $20.00 per hour

Work Location: In person

📌 Business Development & Operations Coordinator. (North York)
🏢 Star Employment
📍 North York