Broadcast Entertainment & Fantasia – We're a Canadian-based retail chain established in 1995. We carry popular products fresh from Asia for our customers to enjoy, such as: Character Branded Items, CDs, VCDs, DVDs, Blu-Ray Discs, Trendy Gift Items & Asian Pop Magazines. We're also one of the few stores in the GTA that sells authentic Kpop albums!

As a retail sales associate, you'll help us carry out the daily tasks and responsibilities that come with operating our store, such as:

- Greeting customers in a friendly manner
- Being knowledgeable to answer questions regarding merchandise items, prices and brands
- Providing information on promotions, our policies and procedures, and store locations
- Ensuring that merchandise presentation standards are maintained at the store
- Demonstrating a high degree of customer service while processing all exchanges and purchases in accordance with our business guidelines
- Being able to resolve occasional customer complaints effectively and responsibly
- Keeping up with retail trends and products

What You'll Bring:

- Excellent people and communication skills – the ability to build relationships with customers and handle potential issues efficiently and professionally
- Great organization skills




- Flexibility for work on the weekdays and weekends
- Familiarity with technology and computers to process sales
- Knowledge of K-Pop and Sanrio products is a valuable asset!

What You'll Get:

- Valuable hands-on experience with a variety of tasks that will overall improve your arsenal of skills - you'll learn a lot while doing!
- We offer competitive pay
- A secure and welcoming work environment
- A sweet store discount exclusive for our employees!

3 years of retail sales experience is preferred, however training will be provided on-site.

You should be familiar with using technology and computers. Knowledge of Shopify and POS systems are valuable assets. Looking for full time/part time retail sales associates.

Job Type: Full-time

Pay: $17.60-$19.00 per hour

Advantages:

- In office parking
- Store discount

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

Education:

- Bachelor's Degree (preferred)

Experience:

- Customer Service: 2 years (preferred)
- Retail Sales: 2 years (preferred)

Language:

- English (required)
- Korean (preferred)
- Chinese (preferred)

Work Location: In person

📌 Retail Sales Associate (Markville Mall) (Markham)
🏢 Broadcast Entertainment & Fantasia
📍 Markham