Dental Administrator / Patient Coordinator

Full-Time | Crescent Heights Dental Clinic | Calgary, AB

Build patient relationships. Take pride in your work. Grow with a team that supports you.

Crescent Heights Dental is looking for a friendly, organized Dental Administrator to join our established Calgary practice.

For decades, our clinic has cared for a large and loyal patient community. We’re looking for someone who enjoys helping patients feel welcome, keeping a busy schedule running smoothly, and working closely with an experienced clinical team.

Why Join Our Team?

- Competitive compensation and advantages that recognize your experience and contributions.
- Supportive leadership and colleagues who work together.
- Trust and independence to take ownership of your role, with guidance when you need it.
- Room to grow through professional development and career opportunities within Crescent Dental Group.
- An established practice with modern dental technology and lasting patient & staff relationships.

Your Role

You’ll help make each patient’s experience welcoming, organized, and positive, from their first phone call through to their next appointment.

Your responsibilities will include:

- Welcoming patients and maintaining accurate personal and medical information.
- Managing daily schedules and coordinating patient appointments.
- Using RecallMax to support recalls, follow-ups, and schedule openings.
- Completing insurance breakdowns and helping patients understand coverage and estimated out-of-pocket costs.




- Supporting treatment coordination in collaboration with the clinical team.
- Completing chart audits and maintaining organized patient records.
- Processing payments and responding to patient questions.
- Supporting daily administrative tasks and helping your teammates when needed.

You’ll Thrive Here If You…

- Communicate warmly and professionally with patients and colleagues.
- Stay organized and manage competing priorities in a busy practice.
- Take initiative, follow through, and pay attention to detail.
- Enjoy working independently while contributing to a collaborative team.
- Bring dental administration and insurance knowledge. Experience with Tracker and RecallMax is an asset.

Your Schedule

- Monday: 10:00 p.m. to 6:00 p.m. or OFF when working Saturday
- Tuesday: 9:00 a.m. to 5:00 p.m.
- Wednesday: 12:00 a.m. to 8:00 p.m.
- Thursday: 9:00 a.m. to 5:00 p.m.
- Friday: 9:00 a.m. to 5:00 p.m.
- Saturday: 9:00 a.m. to 5:00 p.m. working 2-3 Saturdays a month, the office is always closed on long weekends.

Dental software: Tracker and RecallMax

We’d Love to Meet You

If you enjoy connecting with patients and want to contribute to a supportive, established dental practice, please submit your resume. Tell us a little about yourself and what you would bring to our team.

Expected hours: 39.0 – 41.0 per week

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Experience:

- Dental administration: 1 year (required)
- Dental software: 1 year (required)
- Dental receptionist: 1 year (required)

Work Location: In person

📌 Dental Administrator (Calgary)
🏢 Crescent Dental Group
📍 Calgary