Do you have a passion for delivering exceptional service and creating memorable dining experiences for guests? If so, this is your opportunity to join the Ruth’s Chris Steak House Niagara Falls family and be part of the brand that defined the American steakhouse experience in 1965 and continues to set the standard for quality, hospitality, and excellence.

Ruth’s Chris Steak House Niagara Falls is currently seeking an experienced Front of House (FOH) Restaurant Manager to join our team.

We are looking for a motivated and dependable individual with strong leadership and customer service skills to support our restaurant operations and ensure an exceptional dining experience for every guest.

Job Duties

- Oversee daily restaurant and Front of House (FOH) operations to ensure smooth and efficient service.
- Lead, supervise, and motivate the restaurant team to deliver exceptional guest service.
- Manage staff scheduling, training, coaching, and performance evaluations.
- Ensure compliance with company policies, procedures, service standards, and health and safety regulations.
- Maintain high standards of food safety, cleanliness, and overall restaurant presentation.
- Monitor inventory levels and coordinate the ordering of supplies as needed.
- Collaborate with kitchen staff to ensure timely service and consistent food quality.
- Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly.
- Assist FOH staff during busy periods, including setting up the restaurant, bussing tables, running food, taking food and beverage orders, serving guests, and assisting host staff as needed.




- Monitor daily operations and address staffing or service issues to maintain efficient restaurant performance.
- Support the management team in maintaining Ruth’s Chris service standards and providing a high-quality dining experience.
- Help create a positive, professional, and team-oriented work environment.

Qualifications

- Previous restaurant management or supervisory experience is preferred.
- Previous experience in the hospitality or food service industry.
- Strong leadership, coaching, and team management skills.
- Excellent communication and interpersonal skills.
- Strong commitment to delivering exceptional guest service.
- Knowledge of food safety standards, procedures, and regulations.
- Ability to handle cash transactions accurately and responsibly.
- Strong organizational, multitasking, and problem-solving skills.
- Ability to work effectively in a fast-paced, high-volume restaurant environment.
- Ability to remain skilled and composed while handling guest concerns and operational challenges.
- Ability to work flexible hours, including evenings, weekends, and holidays.

This posting is for an existing vacancy. Due to the volume of resumes we receive, only candidates selected for an interview by our hiring managers will be contacted.

Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

Fallsview Group does not use AI Technology at any stage of the recruitment process.

Pay: From $22.00 per hour

Benefits:

- Dental care
- Extended health care

Experience:

- Full-service Restaurant Management: 1 year (preferred)

Work Location: In person

📌 FOH Restaurant Manager (Niagara Falls)
🏢 Fallsview Group
📍 Niagara Falls