Company Info:

Colvoy supplies industrial vegetation mechanical mowers, purpose-built self-propelled boom mowers, tractor road side mowers, industrial leaf vacuums, electric mowers, steep slope radio-controlled mowers, mulcher heads, amphibious mowing boats, industrial snow plows and snowblowers as well as all related mower equipment and snow equipment parts to our valued Canadian clients.

Colvoy Equipment located in Tillsonburg, Ontario currently has an chance for a Service Coordinator to join their team.

General Overview:

The primary responsibility for the Service Coordinator is to coordinate service activities, support technicians and customers, and manage work orders and parts requirements.

We are looking for an organized professional with experience in equipment service or a related technical environment and an interest in vegetation management and snow removal equipment. Join a customer-focused team that values technical expertise, responsive service and practical solutions.

Key Duties and Responsibilities:

- Primary contact for Service Department, including phone calls and emails.
- Review all incoming service requests and coordinate the Shop work schedule along with the Shop Supervisor.
- Open, close and invoice all workorders.
- Create purchase orders for all incoming service department related expenses that pertain to workorders.
- Register units with vendors for warranty start and submit warranty to vendors using vendor required forms and submission methods.
- Plan and coordinate the delivery and pick-up of equipment related to Shop work.




- Complete pre and post inspections of rental units and related workorders.
- Ensure compliance with environmental and safety regulations.
- Other duties as assigned by manager.

Competencies and Qualifications:

- Minimum of 1 year of industry or related customer service experience required.
- Excellent communication and customer service skills.
- Strong problem solving, organizational and administrative skills.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Ability to be a team player with a high level of dedication.
- Proficient skills in Microsoft Office Suite.
- Safety conscious and excellent team player with the desire for excellent customer service

We offer an attractive and competitive compensation program where we recognize staff efforts for going above and beyond.

If you have the required background and are looking to work hard with a growing company that promotes excellent customer service and exceptional quality and safety, please respond to this ad, in confidence.

In accordance with the Ontario Human Right code and Accessibility for Ontarians with Disability Act, 2005 (AODA), we are committed to meeting the needs of people with disabilities and will do so by preventing and removing barriers to accessibility in all parts of the hiring process. Reasonable accommodations will be provided when raised with the hiring manager.

We thank all candidates who apply, however, only those selected for an interview will be contacted.

Benefits:

- Extended health care

Work Location: In person

📌 Service Coordinator (Tillsonburg)
🏢 Colvoy Equipment
📍 Tillsonburg