Job Summary

The Divisional Human Resources Manager oversees the day-to-day human resources operations for the division, providing leadership and expertise in employee relations, attendance management, workplace investigations, WSIB administration, payroll oversight, benefits administration, and compliance with employment legislation and company policies. The successful candidate will serve as a trusted advisor to management, ensuring consistent application of policies and procedures while supporting a productive, engaged, and compliant workplace.

Principal Duties and Responsibilities

- Lead and manage employee relations matters, including performance management, corrective action, progressive discipline, workplace investigations, and terminations.
- Provide guidance and support to supervisors and managers on employee relations issues and policy interpretation.
- Conduct investigations into workplace concerns, complaints, and policy violations.
- Ensure fair, consistent, and legally compliant application of company policies and procedures.
- Manage all WSIB claims, workplace injury reporting, return-to-work programs, and modified duty arrangements.
- Coordinate accommodation and disability management processes in accordance with applicable legislation and company policies.
- Liaise with healthcare providers, WSIB representatives, employees, and management regarding claims and return-to-work planning.
- Monitor workplace injury trends and recommend preventive measures.
- Oversee payroll processes to ensure accuracy and compliance.
- Administer employee benefit programs, pension plans, leaves of absence, and related programs.




- Resolve payroll and benefits issues in a timely and professional manner.
- Maintain accurate employee records and HR documentation.
- Support recruitment, interviewing, hiring, onboarding, and employee orientation activities.
- Ensure compliance with Employment Standards, Human Rights, Occupational Health & Safety, and other applicable legislation.
- Develop, implement, and maintain HR policies, procedures, and best practices.
- Prepare HR reports and maintain confidential employee records.
- Partner with operational leaders to address workforce challenges and organizational needs.
- Act as the primary HR resource for divisional management.
- Coach and support supervisors on employee management practices.
- Promote a positive workplace culture through effective communication and problem resolution.
- Participate in special projects and perform other related duties as assigned.

Qualifications

- Degree or Diploma in Human Resources, Business Administration, or a related field; CHRP designation is considered an asset.
- 5 years experience in Human Resources Management.
- Thorough knowledge of employment-related legislation and HR best practices.
- Strong understanding of WSIB processes, disability management, and accommodation requirements.




- Excellent interpersonal, conflict resolution, and investigation skills.
- Strong verbal and written communication skills.
- Exceptional organizational and time management abilities.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Strong problem-solving and decision-making skills.
- Proficiency with Microsoft Office Suite and HRIS/payroll systems.
- Experience managing employee relations, discipline, workplace investigations, and terminations.
- Experience administering WSIB claims, disability management, and return-to-work programs.
- Experience with payroll and benefits administration.
- Experience within the transportation or transit industry in a unionized environment is a strong asset.

How to Apply

· Please submit résumé and other information to this Indeed Posting.

· We thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

Compensation: $90,000 CAD annually, based on experience and qualifications.

Job Type:( Existing) Full-time permanent.

Schedule: Typical work week will have a baseline of 37.5 hours, Monday to Friday, with a requirement for flexibility according to the needs of the business and given the importance of the role.

Expected Start Date: Available now.

Pay: $90,000.00 per year

Experience:

- Human resources management: 5 years (required)
- Employee relations: 5 years (required)
- WSIB: 3 years (required)
- unionized workplace: 3 years (required)

Work Location: In person

📌 Divisional Human Resources Manager (Concord)
🏢 TOK Transit
📍 Concord