About Us:

As Canada’s leading barber supply distributor, we exist to empower barbers and barbershop owners to build successful, sustainable businesses. Through a carefully curated product selection and industry-leading customer service, we set the standard in the barber and salon space.

Our success is driven by our commitment to excellence—delivering accuracy, speed, and reliability for both our clients and vendor partners.

We have an exciting opportunity for an energetic, outgoing individual to join our Calgary team as an Inside Sales Representative. The ideal candidate will be responsible for generating new sales opportunities and building/maintaining relationships with clients.

The compensation structure for this position is a combination of base pay and commission. On track earnings for the first year in this role is expected to be $7,500 in commission, in addition to the base pay ($45K-$60K annually - dependent on experience).

Do you have a passion for innovation and tech? Our sister company, Barber-OS, is an all-in-one operating system built specifically for barbershops. In our sales positions there are opportunities to overlap and increase your sales even further!

Describes our ideal candidate:

- Customer obsessed; excellent customer service skills, with a proven track record of building and maintaining key relationships with high-priority accounts and clients.
- Results driven; knows their data inside out and constantly strives to improve and grow.
- Hungry for knowledge; Dedicates time to gain extensive product knowledge and leverage it in generating sales.
- Tech savvy; demonstrates strong technical skills,



with the ability to easily use digital resources and learn new systems quickly.
- Ever changing; Highly adaptable and eager to learn new resources.
- Devoted work ethic; brings energy, urgency, and strong effort everyday.

Responsibilities:

- Communicate effectively with clients to gain insight on their needs and offer products that best suit their business' demands.
- Provide exceptional customer service.
- Enhance client knowledge through consultative selling, promoting new products, and informing them about current promotions.
- Accurately and efficiently handle order entry and processing.
- Manage outbound and inbound sales calls to drive sales and maintain strong client relationships.
- Assist clients with product inquiries and provide solutions to their needs.
- Conduct market research to identify potential leads and opportunities for sales growth.
- Utilize Salesforce or similar CRM software to track customer interactions, update information, and manage sales pipelines effectively.
- Undertake additional duties as needed.

Candidate qualifications:

- Ability to reliably commute to our office in NE Calgary (T2E 6K9)
- 1–2 years of experience in sales, retail, or customer service (previous experience in beauty, grooming,



or professional products is an asset).
- Strong communication and interpersonal skills with a customer-first mindset.
- Eagerness to learn about professional barber tools, grooming products, and industry trends.
- Highly organized, reliable, and able to manage multiple priorities in a fast-paced environment.
- Positive attitude, strong work ethic, and passion for personal and professional growth.
- Fluency in the French and/or Arabic Language would be beneficial, but is not required.

How to Apply:

If you are passionate about sales, customer service, and the barber industry, we invite you to apply for our Inside Sales Representative position!

Please submit your resume and cover letter through Indeed. We would like to thank all applicants for their interest.

Please note that only candidates selected for the next stage will be contacted.

We are proud to cultivate a diverse, equitable, and inclusive workplace where people feel valued and supported. Our team is passionate, driven, and team-oriented, and we’re always looking for individuals who take pride in their work and want to grow alongside a fast-moving company.

Job Types: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Tell us about your experience in a relevant position?

Experience:

- Inside sales: 1 year (preferred)

Location:

- Calgary, AB T2E 6K9 (required)

Work Location: In person

📌 Inside Sales Representative (Northeast Calgary)
🏢 Empire Barber Supplies
📍 Northeast Calgary