Job Title: Operations Officer II – Banking Operations / Transaction Processing
Location: Toronto, ON
Work Arrangement: Hybrid – 4 days onsite per week
Contract Duration: 4 months

Job Summary

We are seeking an Operations Officer II to support day-to-day banking operations and transaction processing activities within a fast-paced financial services environment. The successful candidate will be responsible for processing and reviewing financial transactions, maintaining data accuracy, managing high volumes of work, and meeting established service-level agreements (SLAs).

The ideal candidate will have previous banking experience, hands-on experience with transfers and transaction processing, strong Microsoft Excel skills, and exceptional attention to detail. This role is well suited to someone who is adaptable, comfortable working with technology, and able to learn new processes quickly while collaborating with a supportive team.

Key Responsibilities

Operational Processing

- Accurately process, review, and validate financial transactions in accordance with established procedures, policies, and service-level agreements.
- Process transfers and other operational transactions while ensuring accuracy, completeness, and data integrity.
- Manage high volumes of transactions and processing queues while maintaining quality and meeting deadlines.
- Perform detailed reviews to identify discrepancies, errors, and incomplete documentation.
- Support daily operational activities and contribute to the achievement of team objectives.
- Ensure all assigned processing activities comply with internal policies and applicable regulatory requirements.

Risk Management and Controls

- Follow established operational controls, compliance requirements, and bank policies.
- Identify processing discrepancies, potential risks, and control gaps, escalating issues when necessary.




- Maintain accurate records and follow established procedures to support audit readiness.
- Exercise due diligence and sound judgment when handling financial transactions and sensitive customer information.

Stakeholder Support and Collaboration

- Collaborate with internal teams and business partners to resolve operational issues.
- Investigate discrepancies and escalate complex issues to the appropriate stakeholders.
- Participate in team discussions and daily work distribution activities as required.
- Contribute to a collaborative team environment focused on accuracy, service quality, and operational effectiveness.

Process Improvement

- Identify opportunities to improve processing efficiency, accuracy, and existing workflows.
- Adapt to changing business priorities, procedures, and operational requirements.
- Learn and adopt new systems, technologies, and process improvements.

Required Skills and Qualifications

- Previous banking or financial services experience is required.
- Approximately 2 years of experience in transfers, transaction processing, or a related banking operations role.
- Solid MS Excel skills, including working with spreadsheets, formulas, and large datasets.
- Proficiency in MS Office applications.
- Excellent attention to detail and the ability to identify discrepancies.
- Strong analytical, problem-solving, and organizational skills.
- Excellent verbal and written communication skills.
- Ability to manage high volumes of work while meeting strict deadlines and service-level agreements.




- Ability to learn new systems, processes, and technologies quickly.
- Strong time management skills and the ability to prioritize competing tasks.
- Ability to work independently and collaboratively in a team environment.
- Demonstrated adaptability in a fast-paced, deadline-driven environment.

Preferred Qualifications and Assets

- Post-secondary education in Business, Finance, Economics, Accounting, or a related discipline.
- Experience in trade processing or financial transaction operations.
- Familiarity with cash products, including loans, deposits, swaps, and forwards.
- Knowledge of Money Market (MM) and Foreign Exchange (FX) products, including FX spot and forward transactions, options, deposits, and loans.
- Experience using Global and WSS platforms.

About Dexian: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Thanks and Regards,
#FA

Pay: $22.00-$25.00 per hour

Work Location: Hybrid remote in Toronto, ON (Toronto District)

📌 Banking Operations - (FX / MM) #1021644 (Toronto)
🏢 Dexian
📍 Toronto