Tim Hortons is Canada’s largest quick-service restaurant chain, recognized for its premium coffee, fresh food offerings, and commitment to exceptional customer service. Serving millions of guests each week across Canada, Tim Hortons is built on operational excellence, food safety, and consistent guest experiences.

Murphco Inc. operates Tim Hortons restaurants in Stayner and Singhampton, Ontario, serving local residents, commuters, tourists, and surrounding rural communities. Our restaurants operate in a fast-paced environment requiring strong operational leadership to maintain service quality, staffing efficiency, inventory control, profitability, and Tim Hortons franchise standards. We are seeking an experienced Manager to independently oversee daily restaurant operations, lead and develop staff, manage financial and operational performance, and ensure the restaurant consistently achieves company standards and business objectives.

Manager
Employer: Murphco Inc. o/a Tim Hortons

Work Locations
• 7377 ON-26, Stayner, ON L0M 1S0; and/or
• 794047 County Road 124, Suite B, Singhampton, ON N0C 1M0

Work Location: On site

Wage
$36.92 hourly

Hours of Work
30 to 40 hours per week

Employment Type
Permanent, Full-time

Schedule
Early morning, morning, day, evening, night, weekends, holidays, and rotating shifts, as required.

Start Date
As soon as possible

Vacancies
3

Overview
Languages
English

Education
Secondary (high) school graduation certificate required.

Experience
Minimum 3 years of supervisory or management experience in a quick-service restaurant, food service establishment, hospitality, or similar high-volume customer service environment.

Work Setting
• Rural area
• Fast-paced quick-service restaurant




• On-site work only (remote work not available)

Key Responsibilities
Restaurant Operations
• Plan, organize, direct, control, and evaluate daily restaurant operations to ensure efficient service delivery and achievement of operational objectives.
• Establish, implement, and monitor operational procedures in accordance with Tim Hortons franchise standards, head office policies, and audit requirements.
• Monitor product quality, customer service standards, cleanliness, food safety, and operational efficiency.
• Ensure compliance with health and safety legislation, food safety regulations, and company policies.

Leadership & Staff Management
• Recruit, interview, hire, train, schedule, supervise, mentor, and evaluate restaurant employees.
• Provide leadership, coaching, and ongoing performance feedback to team members.
• Conduct performance evaluations and support employee development and succession planning.
• Manage staffing levels to ensure appropriate coverage while monitoring labour costs and operational efficiency.

Financial & Business Management
• Analyze budgets and monitor labour, food, and operating costs to maintain profitability.
• Monitor daily sales performance and implement strategies to achieve operational and financial targets.
• Oversee cash handling procedures, daily reconciliation, deposits,



and financial reporting.
• Identify opportunities to improve operational efficiency, productivity, and profitability.

Inventory & Supply Management
• Monitor inventory levels and coordinate ordering of food, beverages, packaging, and restaurant supplies.
• Control inventory variances, waste, and product rotation.
• Coordinate with suppliers to ensure uninterrupted restaurant operations.

Customer Service & Operational Excellence
• Resolve escalated customer concerns and ensure exceptional guest satisfaction.
• Support continuous improvement initiatives to enhance service quality and restaurant performance.
• Ensure consistent compliance with Tim Hortons brand standards and operational expectations.

Supervision
Supervise approximately 16–20 employees.

Credentials
• Food Service Manager Certification
• Food Handler Certification
• Valid Driver’s Licence is considered an asset

Computer Skills
• Electronic cash register systems
• Accounting software
• Inventory management systems
• Microsoft Office (Excel, Word, Outlook)

Work Conditions
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Multitasking
• Attention to detail

Personal Suitability
• Solid leadership and organizational skills
• Excellent communication and interpersonal skills
• Sound judgment and decision-making abilities
• Ability to work independently
• Strong problem-solving skills
• Reliability, flexibility, and accountability
• Commitment to operational excellence

The complete job description will be provided upon issuance of a job offer.

📌 Manager NOC 60030 (Stayner)
🏢 Tim Hortons
📍 Stayner