Company Operating Name: Country Inn & Suites by Radisson
Address: 245 N Front St, Belleville, ON K8P 3C3, Canada
Email: [email protected]
Phone Number: (613) 707-0640
Website: https://www.choicehotels.com/
Job Title: Front Desk Hotel Manager (NOC 60031)
Wage: $48.00/Hour
Terms of Employment: Permanent Full time
Language of Work: English

Country Inn & Suites by Radisson, Belleville, ON is a modern, 69-room hotel property situated in the heart of the Bay of Quinte region, just off Highways 401 and 62. We serve a diverse and bustling mix of corporate clients from major local employers, as well as leisure travelers visiting regional highlights like the Taste Trail, Batawa Ski Hill, and The Empire Theatre. Our property features guest amenities including modern studio suites, an on-site fitness and business center, EV charging stations, and a daily complimentary hot breakfast. We are a pet-friendly, team-oriented business that prides itself on creating a welcoming, convenient "home away from home" for every guest.

Due to steady operational growth and our commitment to hospitality excellence, we are seeking a skilled and experienced professional to join our team as a full-time permanent Front Desk Hotel Manager. The ideal candidate will have a strong background in hospitality, excellent customer service skills, strong leadership abilities, and the ability to uphold the hotel’s high standards of service and guest satisfaction.

Key responsibilities of a Front Desk Hotel Manager will include the following:
• Manage, coordinate, and oversee the day-to-day operations of the hotel’s front desk.
• Develop and implement policies and procedures for daily operations to ensure efficient front desk operations and consistent service standards.
• Recruit and hire front desk staff,



supervise employees, conduct performance reviews, and establish work schedules.
• Conduct training sessions and coordinate ongoing training programs for front desk staff.
• Manage guest interactions, respond to inquiries, and address customers’ complaints or concerns in a professional and timely manner.
• Oversee reservations, check-in and check-out procedures, room assignments, and other front desk activities.
• Perform front desk duties and assist clients and guests with special needs.
• Coordinate with housekeeping, maintenance, and other hotel departments to ensure smooth day-to-day operations, and arrange for and oversee maintenance activities.
• Negotiate and coordinate with clients for the use of hotel facilities and services.
• Monitor hotel operations and identify areas where procedures or service standards can be improved.
• Oversee front desk inventory and supplies, coordinate the procurement of necessary materials and supplies, and negotiate with suppliers.
• Monitor financial performance and operational expenses, and adjust procedures as required.
• Ensure compliance with health, safety, and hotel policies and procedures.

An ideal candidate for this position will have the following skills and qualifications:
• Possess strong leadership, team management, communication, and customer service skills.
• Be highly organized,



with excellent time management skills and the ability to multitask effectively in a fast-paced hotel environment.
• Have strong problem-solving and decision-making skills to address operational and guest service challenges.
• Have knowledge of hotel front desk operations, reservation systems, and POS systems.
• Be proficient in the use of Microsoft Office and other standard office software.
• Have at least a bachelor’s degree in hospitality or a related field or equivalent education/experience.
• Have a minimum of 3 years of work experience in the hospitality sector, with at least 2 years of experience in hotel management.
• Be proficient in English.
• Have proven negotiation and leadership capabilities.
• Have the ability to manage training sessions and maintain high service standards.

This is a full-time position with a wage of $48.00 per hour, based on 36 to 40 hours of work per week. The position may require early morning, morning, day, evening, weekend, flexible, and on-call availability.

This position will be eligible to receive 2 weeks vacation (4% vacation pay), free onsite parking and access to on-site amenities

By applying to this position, you are confirming that you are a Canadian citizen, you possess permanent resident status, or a valid work permit. If you are not currently authorized to work in Canada, the employer will not consider your application.

Interested and qualified candidates are invited to submit their resume and cover letter to Prabhdev Singh at [email protected].

Thank you for your interest in this position with Country Inn & Suites by Radisson, Belleville, ON Please note that only the candidates selected for an interview will be contacted.

📌 Front Desk Hotel Manager (NOC 60031) (Belleville)
🏢 Important Business
📍 Belleville