E-Commerce & Business Operations CoordinatorAbout Höft Home

Höft Home is a fast-growing online furniture retailer offering modern, thoughtfully designed furniture to customers across Canada and the United States.

We’re looking for a resourceful, organized, and ambitious individual to work directly alongside our CEO, helping manage day-to-day business priorities and turn ideas into completed projects.

This is a hands-on role spanning e-commerce, marketing, website management, and business operations. You’ll help keep projects moving, solve problems, coordinate with partners, and take ownership of tasks that support the continued growth of the business.

If you learn quickly, enjoy figuring things out, and take pride in getting things done, this is an opportunity to make a meaningful contribution while gaining firsthand experience in building an e-commerce company.

About the Role

You’ll serve as a key day-to-day support to the CEO, helping organize priorities, execute tasks, and follow through on outstanding items.

One day, you might be updating Shopify product pages or coordinating a promotion. The next, you could be researching a new tool, preparing a spreadsheet, following up with a supplier, or helping launch a new collection.

We’re looking for someone who can take a brief, ask thoughtful questions, identify the next steps, and carry work through to completion. You should be comfortable handling routine tasks with care while also taking on unfamiliar projects and learning as you go.

Key Responsibilities

CEO Support & Project Execution

- Work directly with the CEO to execute day-to-day business priorities and growth initiatives.
- Turn discussions and ideas into clear action items, timelines, and completed work.
- Maintain task lists, track deadlines, and follow up on outstanding items.
- Coordinate with internal team members, suppliers, contractors, and external partners.
- Provide concise progress updates, flag obstacles early, and bring forward potential solutions.
- Handle a range of administrative and operational tasks that keep the business moving.

E-Commerce & Website Management





- Create, update, and maintain product listings, collections, and website content on Shopify.
- Support new product launches, pricing updates, promotions, and online merchandising.
- Review product descriptions, specifications, images, and inventory information for accuracy.
- Identify website issues and coordinate or implement improvements to the shopping experience.
- Help evaluate and implement Shopify apps and other e-commerce tools.

Marketing & Creative Coordination

- Assist with email marketing campaigns, promotional calendars, and product launches.
- Prepare and update marketing copy, website content, and basic creative assets.
- Coordinate with photographers, designers, and external marketing partners.
- Organize creative files, product images, and campaign materials.
- Support social media and other marketing initiatives as needed.
- Check promotional content for accuracy and consistency before it goes live.

Business Operations & Research

- Maintain spreadsheets, business reports, and project documentation.
- Research competitors, products, suppliers, software, and new business opportunities.
- Present findings clearly, with practical recommendations and next steps.
- Help document recurring processes and identify ways to make them more efficient.
- Use digital tools, automation, and AI where appropriate to improve productivity, while checking work for accuracy.
- Take on additional projects and responsibilities as the business evolves.

Who We’re Looking For

- You follow through. You keep track of commitments and see tasks through to completion without repeated reminders.
- You’re resourceful. When something is unfamiliar, you research, troubleshoot, and ask focused questions.




- You’re organized. You can manage multiple priorities while keeping details and deadlines under control.
- You learn quickly. You’re comfortable with technology and can get up to speed on new platforms.
- You communicate clearly. Your writing is professional, and you can provide straightforward updates and coordinate effectively with others.
- You have good judgment. You know when to act independently and when to seek input.
- You take pride in accuracy. You check your work, whether it’s a product page, spreadsheet, or promotional email.
- You’re adaptable. You’re comfortable with changing priorities and a mix of routine tasks and new challenges.
- You’re interested in business. You want to understand how an e-commerce company operates and contribute to its growth.
- You’re discreet and skilled. You can handle confidential business information responsibly.

Experience with Shopify, Klaviyo, Excel or Google Sheets, Canva, project management software, and AI tools is an asset. Previous experience in e-commerce, operations, marketing coordination, or executive support is helpful, but we also welcome candidates who can demonstrate strong initiative and relevant skills through their own projects or other work.

Why Join Höft Home?

- Work directly alongside the CEO and gain practical experience across a growing business.
- Contribute to projects with visible results across Canada and the United States.
- Build skills in e-commerce, marketing, operations, and project execution.
- Have the opportunity to suggest improvements and take ownership of your work.
- Grow into greater responsibility as your capabilities and the business develop.

How to Apply

Please submit your résumé and a short introduction explaining why this role interests you and what makes you a strong fit.

Include one example of a project you took ownership of, a problem you solved independently, or a process you improved. Tell us what you did and the outcome.

Pay: $60,000.00-$70,000.00 per year

Work Location: In person

📌 E-Commerce & Business Operations Coordinator (Vancouver)
🏢 Hoft Home
📍 Vancouver