Responsibilities:

Receptionist duties – greeting members, responding to inquiries, sharing information, explaining significant union information. Answer dispatch related calls from Dispatch Inquiries lines & General lines.

Check Voicemails for Bids and Check-Ins

Monitor Manpower Requisitions received by email throughout the day for employer requisitions

Post Manpower Requisitions

Cold calling Members for available Job Positions

Assessing and issuing a Dispatch Strike

Action no rehire/site ban in database and file documentation

Termination/Lay Off reports – add to member profiles and file (electronic and hard copy reports)

Filing all related Job Orders, Dispatches and Manpower Requests

Email dispatch slips/info to dispatched members as required

Update Work Preferences on member profiles in database

Process incoming Travel cards/communicate with dispatcher

Save and file Resumes and tickets and update member profiles accordingly

Update jobs on the Job Board update/check for posting accuracy

Read the call out to voice mail messages.

Provide daily Dispatch and Job Order Reports

Data entry of Employer remittances. Responsible for the validity of the data submitted and accuracy of processed material, processes reports.





Prepare and complete Per Capita Tax reports and be responsible for all phases related to the Per Capita Tax reports.

Verify member eligibility of member long service awards.

Operate all standard office equipment.

Maintain filing system and keeping of records.

Requirements:

- Proven experience as an administrative clerk or similar role

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

- Excellent written and verbal communication skills

- Strong organizational skills with the ability to multitask

- Attention to detail and problem-solving skills

- Ability to work independently with minimal supervision

- High school diploma or equivalent

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the Employer.

Job Type: Full-time

Pay: From $32.81 per hour

Expected hours: 35.0 per week

Benefits:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Education:

- Secondary School (preferred)

Experience:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

📌 Administrative Clerk III (Fort McMurray)
🏢 Union
📍 Fort McMurray