Located20 minutes south of Saskatoon, the Dakota Dunes Resort is a tribute in designto the historic Whitecap Dakota Nation offering world-class hospitality and anunforgettable, authentic Indigenous experience. We invite you to join our dynamic and innovative F&B; team at this beautiful 4 Star property. We are also excited to announce the expansion of Dakota Dunes Resort with the planned opening of the current Thermal Spa in 2026.

JOBSUMMARY

Supervisesthe daily Food & Beverage (F&B;) operations, including banquets and allhotel outlets, ensuring compliance with established F&B; policies,standards, and procedures. Oversees day-to-day operations, monitors servicequality and operational standards, and ensures the department consistentlymeets or exceeds guest expectations. Responsible for maintaining the F&Boperating; budget while ensuring compliance with applicable standards, policies,and legal requirements.

Thisposition provides overall leadership and direction to the Front of House F&Bdepartment;, working closely with the Banquet Manager and Restaurant Manager toachieve operational, financial, and service objectives. The position reportsdirectly to the Director of Operations.

CANDIDATEPROFILE

Educationand Experience

- High school diploma or GED; 5 years experiencein the food and beverage, culinary, or related professional area.

OR

- 2-year degree from an accredited university inFood Service Management, Hotel and Restaurant Management, Hospitality,Business Administration, or related major; 3 years experience in the foodand beverage, culinary, or related professional area.

COREWORK ACTIVITIES





ManagingDay-to-Day Operations

- Assists in the ordering of F&B; supplies,cleaning supplies and uniforms.

- Supervises daily Food and Beverage (F&B;)shift operation and ensures compliance with all F&B; policies,standards and procedures.

- Supports and supervises an effective monthlyself inspection program.

- Operates all department equipment as necessaryand reports malfunction.

- Supervises staffing levels to verify thatguest service, operational needs, and financial objective are met.

- Encourages and builds mutual trust, respect,and cooperation among team members.

- Understands employee positions well enough toperform duties in employees' absence.

- Develops specific goals and plans toprioritize, organize, and accomplish your work.

- Monitors and maintains the productivity levelof employees.

- Verifies that all team members/supervisorsunderstand the brand specific philosophy.

- Maintains the operating budget, and verifiesthat standards and legal obligations are followed.

- Assists supervisors in understanding teammembers ever changing needs and expectations, and how to exceed them.

- Celebrates and fosters decisions that resultin successes as well as failures.





- Communicates areas that need attention tostaff and follows up to ensure understanding.

- Coordinates cleaning program in all F&Bareas;

- Establishes and maintains open, collaborativerelationships with employees.

- Creates and nurtures a property environmentthat emphasizes motivation, empowerment, teamwork and passion forproviding service.

- Stays readily available/ approachable for allteam members.

ProvidingExceptional Customer Service

- Provides services that are above and beyondfor customer satisfaction and retention.

- Improves service by communicating andassisting individuals to understand guest needs, providing guidance,feedback, and individual coaching when needed.

- Serves as a role model to demonstrateappropriate behaviors.

- Manages day-to-day operations, verifies thatquality, standards and meeting the expectations of the customers on adaily basis.

- Takes proactive approaches when dealing withguest concerns.

- Sets a positive example for guest relations.

- Stays readily available/ approachable for allguests.

- Reviews comment cards and guest satisfactionresult with employees.

- Responds in a timely manner to customerservice department request.

Managingand Conducting Human Resource Activities

- Provides guidance and direction tosubordinates, including setting performance standards and monitoringperformance.

- Administers the performance appraisal processfor direct report managers.

- Conducts hourly employee performanceappraisals according to Standard Operating Procedures.

- Communicates performance expectati

📌 Food & Beverage Manager - Resort Saskatoon, Saskatchewan
🏢 Dakota Dunes Resort
📍 Saskatoon